Be reminded that this is a second hand car dealership. The managers at Platinum have forgotten this. I arrived to view a used Ford Mustang GT soft-top over my lunch hour. I was greeted by a receptionist with all the authentic friendliness and warmth of a McDonald's drive-through in February.
I was informed that I could not view the Mustang, but rather I was required to wait in the waiting room and wait, wait, wait is what I did. Why is it that second hand car dealers believe that their time is money, but assume that your time is free?
I understand that the sales staff may be busy, but I can see no reason why I could not inspect the car until a salesperson was available. So readers, the experience of viewing a car at Platinum is like applying for an audience with the Pope. Odd, given that you are a customer and not a penitent.
As an aside: I note that the second hand Supercars in the lobby do not carry a price tag. A bad sign. As if the price of these cars was only comprehensible if a long preamble was given by a salesperson by way of justification when the price is, finally, revealed.
After waiting even longer to be shown the Ford Mustang (and no salesperson arrived) I cut my loss of time and left. The receptionist made no eye contact as I departed, but affected a superior and practiced nonchalance. So, no sale. This review AND not going back.