Pine View Hyundai

I bought my Palisade from Roger Chen who gave me the best price with a transparent no hidden fees price quote on his first email reply. We've communicated via email the whole time until the day I went in to close the deal. I've wasted lots of time going thru Unhaggle/APA/CarCost Canada thinking I might get a better price somewhere else. Roger offered the best price right from the start. If anyone is looking for a new Hyundai, Roger is THE guy to go to. PERIOD.

I reached out to many dealerships including from other car makers and Roger Chen was the most pleasant and professional to deal with. I was very specific in what I was looking for and he didn't waste my time. I highly recommend Roger to deal with, he took the stress out of buying a new car.

We just got home with our "new" Pre-Owned Tucson. We're happy to have been referred to Noel through a friend. Noel is pleasant, professional and knowledgeable. Also, thank you for your patience with answering all questions - it had been a while since we purchased a car (2005 and 2007). He was able to match us with the right vehicle. Thank you for showing us all the features and setting up bluetooth ! Would definitely refer Noel if you're in the market for a car. Thank you also to Alfonso and Tiffany !

Noel did a great job making me feel comfortable - didn’t try to pressure me into anything - excellent experience - would go back. The financial office was also not too bad - can’t stand when I’m in thee for too long or feel guilty for not purchasing certain extended warranties, etc. Overall, this was a pain free car purchase and Noel really did go out of his way to make it an experience that wasn’t unpleasant or where you always feel pressured to make a decision right away. I’d recommend Noel to anybody.

From the moment I walked in Vince Petitti and Noel Dimech went above and beyond. They are knowledgeable, provided details on the vehicle I was interested in and answered all of my questions. The whole process was smooth, efficient and painless.

Not even eligible for 1 star. On my first service at some kilometers they serviced rear 5mm and front brakes 4 for 200 plus and then 2nd service front brake only 2mm and rear 6mm. Charged 800 for brakes pads. This is what they wrote. See the difference. Feel like suing them.

My car is less than year old with 10881 Km. Screen shows check rear passenger side brake lights. I checked the bulb and it's fine. So I decided to book for an service 2 inspection which includes checking exterior lights. I went their and explained them my problem. She told me probably bulb is gone and it will cost me $27.50. I m Briones I just need it checked and don't want bulb replaced and it should be under warranty. She said I have to pay for bulb if I wanted it checked or else I have to pay them inspection fees. My question is why???. I am paying for service 2 which includes I spection and moreover it should be covered under warranty as I purchased brand new less than a year. What a rip off....

My car has been consuming oil, I went to the dealership I bought the car maybe six months ago. They wanted to do an oil measuring test where I bring in the car every one thousand km, I tried but that dealership is 45 min away from my work one way, its was difficult taking that time off work, they didnt offer shuttle service so to leave it there and take uber was costing me $40 one way, so $80 total. I wasn't able to complete the test. So I decided to try Pineview which is 5 minutes from my work, which would make it easy for me to complete the test. They did the oil and filter change but refused to do the measuring test, the service manager said I had to take the car to the dealership I bought the car, since I bought the car there and brought up the complaint there like six months ago. I pleaded my case and he still refused and made me feel guilty for not buying the car at Pineview. Their general manager claims the dealership wants to exceed customer expectations, they don't even meet it. Apparently had I bought the car at their dealership they would have done the service but since I didnt I was out of luck. They could have had a long term customer, now I never want to go back.

I am right now sitting at their so called Customer Lounge and Its been more than an hour. Came here for programming my car keys. The lady in front told me they’ll call me and give me an estimate. Still waiting for it. Not sure where did my car go. They are annoying people. Never come here! Worst dealer and services.

Great Experience buying my Pallisade at Pineview, Gary my sales contact at Pineview was great to deal with and very respectful and professional. Great vehicle also.