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Pfaff Subaru

Guelph, ON

Overview
Reviews
4.9
39 Reviews
Call Dealership (226) 299-0770

12 Wilbert St

Guelph, ON

N1K 0A4

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Showing 39 reviews

May 21, 2025

Really liked the format in the showroom that the sales consultant and the sales manager were in close proximity to each other. Very friendly but not pressuring or overbearing. Made the sales experience en More

by theholyblackcrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Camilo, Velez
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May 21, 2025 -

Pfaff Subaru responded

We’re glad to hear you enjoyed the showroom layout and appreciated the friendly, no-pressure environment at Pfaff Subaru! It’s great to know the setup and team helped make your buying experience enjoyable. We hope you’re loving your new vehicle and look forward to seeing you again!

May 20, 2025

Good location and website Lots of inventory Great reception staff Friendly and knowledgeable sales staff More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah, Toryn, reception
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May 20, 2025 -

Pfaff Subaru responded

Kathy, thank you for the kind words! We're so glad to hear you enjoyed the experience at Pfaff Subaru—from the easy-to-navigate website to the helpful sales and reception teams. We hope to see you again soon!

May 20, 2025

One of the best run dealerships in Guelph. I have always had a great experience here using their service department for off-brand cars. We have serviced a few Mercedes and a BMW here. Enthusia More

by duguaybruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, James
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May 20, 2025 -

Pfaff Subaru responded

Thank you for the wonderful feedback! We're delighted to hear that our Pfaff Subaru team has consistently provided great service, even for your off-brand vehicles. We appreciate your support and look forward to serving you again in Guelph!

May 07, 2025

They are efficient, friendly, and helpful. The place is clean. I will go back and recommend them with no doubt. More

by Stephen Soo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kacur
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May 08, 2025 -

Pfaff Subaru responded

Stephen, we appreciate you sharing your experience with Pfaff Subaru! It's great to hear the team left such a strong impression with their efficiency and friendliness. We look forward to welcoming you back again.

May 07, 2025

I enjoyed the great customer service. and also the car is performing very well. I m a satisfied customer. More

by munungale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Guy (Seth)
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May 07, 2025 -

Pfaff Subaru responded

It's wonderful to hear that you had such a great experience at Pfaff Subaru and that your car is performing well! We're thrilled to know you're a satisfied customer. We look forward to assisting you again in the future!

May 07, 2025

The team communicates updates to me along with realistic timelines and pricing. They are friendly and professional. More

by simona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 07, 2025 -

Pfaff Subaru responded

It’s wonderful to hear about your positive experience at Pfaff Subaru, Simona! We’re thrilled that the team provided clear communication and professional service. We look forward to assisting you again in the future!

May 06, 2025

They responded to every question with great kindness and detail. The feedback was prompt, and I received answers to all my concerns. Truly a fantastic team! More

by Jang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names, but everyone was very kind and answered all my questions thoroughly.
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May 07, 2025 -

Pfaff Subaru responded

We’re so pleased to hear you had such a positive experience with the team at Pfaff Subaru, Jang! It's great that all your questions and concerns were addressed with care and attention. We hope to welcome you back again soon!

May 03, 2025

Service and communication are dependable here. The dealership is spacious and consistently pleasant to visit. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ramos
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May 05, 2025 -

Pfaff Subaru responded

Carol, we appreciate your kind words! It's wonderful to hear that you find the service and communication dependable and that you enjoy the spacious and welcoming atmosphere at Pfaff Subaru. We look forward to seeing you again soon!

April 28, 2025

Try good service and friendly and knowledgeable. Good communication for my service and what to expect. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Mike
Report | Print
Apr 29, 2025 -

Pfaff Subaru responded

Ryan, thank you for your review! We're glad to hear the team at Pfaff Subaru provided friendly, knowledgeable service with clear communication throughout your visit. We appreciate your support and hope to see you again soon!

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