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Pfaff Subaru

Guelph, ON

4.7
70 Reviews

12 Wilbert St

Guelph, ON

N1K 0A4

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Showing 70 reviews

February 26, 2026

I had a great experience buying my SUV at Pfaff Subaru. No pressure experience. My Sales Representative Kayla Tran was always pleasant and knowledgeable. The whole crew was welcoming and accommodating.. th More

by fevre1962
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla Tran
Feb 27, 2026 -

Pfaff Subaru responded

It is wonderful to hear that, and thank you for sharing your experience. I’m glad Kayla Tran and the team at Pfaff Subaru were able to provide a pleasant, knowledgeable, and welcoming experience, making your SUV purchase smooth and hassle-free. We truly appreciate your feedback and look forward to assisting you again in the future.

February 26, 2026

The staff in this dealerahip are accomodating and knows how to fit your requirements in buying a new car. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Mandani
Feb 26, 2026 -

Pfaff Subaru responded

John, thank you for sharing your feedback about our team! We appreciate your business and will pass along your feedback to the team. We look forward to seeing you at Pfaff Subaru again in the future!

February 22, 2026

Dealing with the team at Pfaff Subaru was the best car buying experience I've ever had. More

by repartee42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JZ
Feb 23, 2026 -

Pfaff Subaru responded

We're thrilled to hear this! Thank you for being a valued Pfaff Subaru customer. We look forward to your future visits.

February 20, 2026

Pfaff Subaru Guelph is really good and helpful. Their team is amazing and always there to help answer any questions and assist any way they can. More

by ErikR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camilo V.
Feb 20, 2026 -

Pfaff Subaru responded

Thank you for sharing your feedback about our team, Erik! It is great to hear that you were helped thoroughly and that all your questions were answered promptly. We appreciate your business and hope to see you again at Pfaff Subaru. Drive safely!

February 07, 2026

The experience coming into Pfaff was excellent. The sales team was welcoming and knowledgeable. They were transparent about the history of my car and there were no surprises through the process. More

by Sl08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth, Jerad, Torbyn
Feb 10, 2026 -

Pfaff Subaru responded

Thank you for sharing your experience, Sl08. We’re thrilled to hear that our sales team provided a welcoming, knowledgeable, and transparent experience. It’s great to know everything went smoothly with no surprises. We look forward to assisting you again in the future.

February 04, 2026

My sales rep was professional, well informed, good listener, not over bearing. The dealership us bright and well laid out. More

by Aa1963ca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyron
Feb 07, 2026 -

Pfaff Subaru responded

Thank you for sharing your experience, and we appreciate your kind words. It’s great to hear that your sales rep provided professional and attentive service and that you enjoyed the dealership’s layout. We hope to see you again soon, and we’re always here to assist with anything you need.

January 31, 2026

The staff were extremely helpful and the service quick and efficient. My visit was a last minute issue, and the fact that I was given an appointment the same day was amazing. More

by Nwahlroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Feb 02, 2026 -

Pfaff Subaru responded

It is wonderful to hear, Nwahlroth. I’m glad our team could provide quick, efficient service and accommodate your last-minute visit. We hope to see you again soon and assist with anything you may need in the future.

January 14, 2026

My purchase was a positive experience. Toryn was professional, easy to talk to and had a low pressure attitude to our purchase. More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toryn
Jan 14, 2026 -

Pfaff Subaru responded

We appreciate you for sharing your experience, Josh. It is lovely to hear Toryn made your purchase easy, professional, and comfortable with a low-pressure approach. The team at Pfaff Subaru would be beaming to hear your kind words, and we look forward to seeing you again soon.

January 09, 2026

Happy to be informed about the costs ahead of time. Service was efficient and pleasant. More

by carolmpollock
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no idea
Jan 12, 2026 -

Pfaff Subaru responded

Carol, thank you for taking the time to leave a review and for choosing Pfaff Subaru. We are glad to hear that our team kept you informed and provided efficient and pleasant service. We look forward to seeing you again for any future service needs.

January 04, 2026

Pfaff Subaru has provided exceptional sales and service consistently since I became a customer 3 years ago. I recommend Amber Storr for Sales, so professional and knowledgeable. More

by lesliee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gill
Jan 05, 2026 -

Pfaff Subaru responded

Thank you for sharing your experience, Lesliee. We’re thrilled to hear that Pfaff Subaru has consistently provided exceptional service over the past three years. Amber Storr will be delighted to hear your kind words. We truly appreciate your recommendation and look forward to serving you again!

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