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Audi Vaughan

Vaughan, ON

4.6
234 Reviews

9088 Jane St

Vaughan, ON

L4K 2M9

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234 Reviews of Audi Vaughan

August 05, 2026

Great customer service. Car serviced in timely manner. Updates as car was being serviced. Helpful service advisor. More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Schilling
Aug 05, 2026 -

Audi Vaughan responded

Thank you for your kind feedback, Dawn. We're delighted to know our team made your visit a positive one here at Audi Vaughan. Providing an attentive and efficient experience is always our goal, and we appreciate you taking the time to recognize our efforts. See you next time!

August 04, 2026

Great service. I like how the service technicians sent a video of the services they performed. More

by afera84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 04, 2026 -

Audi Vaughan responded

Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you. Be sure to come back and see us again for your future automotive needs!

August 04, 2026

Great service department, service, advisors, provide timely updates, always wash gave your car washed and provide Uber rides to your home or office. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
August 03, 2026

The staff was excellent, and everyone was willing to help. The team at Audi completed my service as expected and within the promised timeframe. My service advisor, Andy Schilling kept in touch with me t More

by b.tannous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Schilling , Shaun Hedrick
Aug 03, 2026 -

Audi Vaughan responded

Thank you for the fantastic feedback! We’re thrilled to hear Andy and the team provided excellent communication and prompt service. Your recommendation means a lot to us, and we'll make sure to pass your kind words along. Take care, from all of us at Audi Vaughan!

July 29, 2026

Long time client of Pfaff Audi in Vaughan and Shaun is just the best! Excellent customer service and so friendly! I've known him professionally and personally and he truly knows his stuff. I will continu More

by sammy.s5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Jul 29, 2026 -

Audi Vaughan responded

Thank you, Sammy! We’re lucky to have Shaun on our team and we’re so grateful for your continued business. See you next time at Audi Vaughan!

July 23, 2026

SHAUN IS ALWAYS VERY HELPFUL AND DETAILED. AMAZING SERVICE - ALWAYS ENSURES WE UNDERSTAND EVERYTHING. GREAT EXPERIENCE FROM START TO FINISH. More

by isirao2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
Jul 23, 2026 -

Audi Vaughan responded

It means a lot to hear that Shaun consistently takes the time to explain everything clearly and make sure you feel informed throughout your visit. We're grateful for your continued trust in Audi Vaughan and will be sure to pass along your kind words to Shaun. Thank you for choosing us, and we look forward to seeing you again!

July 21, 2026

Very helpful service staff. Ajun Kathir was amazing. Problem was resolved and recall software upgrade is working perfectly. More

by Boris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajun Kathir
Jul 21, 2026 -

Audi Vaughan responded

Boris, thank you for sharing your feedback about Ajun and his team! We are proud to have them on our team! See you next time at Audi Vaughan!

July 21, 2026

Excellent service knowledgeable staff, friendly and helpful. Took care of my car impeccably. I would highly recommend Vaughan Audi! More

by caron.hartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, Shaun Hedrick, Steve Werner, Joe Wong, Anthony Curia
Jul 21, 2026 -

Audi Vaughan responded

We’re so glad to hear our service team took great care of you! Thanks for choosing Audi Vaughan. We look forward to seeing you next time!

July 20, 2026

I dealt with Joshua and Daniel both were amazing. They were very professional and helpful. I am very happy with my Q5. I would absolutely recommend Audi of Vaughan for your next purchase. Thank you t More

by Debbie2328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzales and Daniel Kutsevych
Jul 21, 2026 -

Audi Vaughan responded

Hi Debbie, thank you for choosing Audi Vaughan and for sharing your positive feedback about Joshua, Daniel, and the team. We wish you many happy miles in your new Audi Q5!

July 19, 2026

I brought car in for warranty work Shaun my service advisor took great care of me and my car is More

by joelpanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Johnny Forgione, Shaun Hedrick
Jul 20, 2026 -

Audi Vaughan responded

Thank you for your feedback, Joel! We're glad Shaun made your service experience a positive one and ensured your vehicle received the attention it deserved. We'll be happy to pass along your compliments.

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