Performance BMW

Excellent customer service from the staff at Performance BMW. Recently purchased my second car with Bahador. Very helpful and friendly.Definitely recommended and excellent service. READ MORE BMW. Recently purchased my second car with Bahador. Very helpful and friendly.Definitely recommended and excellent service. READ MORE More

Have been a customer for MANY years and these guys are the best!! Toney MacDonald is salesman extraordinaire and couldn’t be more helpful. Mike is in the background making sure everything is perfect and D the best!! Toney MacDonald is salesman extraordinaire and couldn’t be more helpful. Mike is in the background making sure everything is perfect and David Tremblay ensures all the ‘t’s’ are crossed. And should service be required (these cars really are not service hungry), Dave in service has it covered. Five Stars all around! More

Bahador helped me to trade my car in the dealership. He Bahador helped me to trade my car in the dealership. He is one of the best sales persons I have ever seen. 100 percent recommend. Bahador helped me to trade my car in the dealership. He is one of the best sales persons I have ever seen. 100 percent recommend. More

I bought a pre-owned three series last week and we couldn’t be happier with the cand and the experience. Jason made the whole process a pleasure. Cheers Jason. Rob and Mary, Grimsby couldn’t be happier with the cand and the experience. Jason made the whole process a pleasure. Cheers Jason. Rob and Mary, Grimsby More

I am résident of Montréal and i Saw à Bmw x5 that i was I am résident of Montréal and i Saw à Bmw x5 that i was intérested ,so i wrote to the dealer ! Jason anwsered me within thé next hour with a full pe I am résident of Montréal and i Saw à Bmw x5 that i was intérested ,so i wrote to the dealer ! Jason anwsered me within thé next hour with a full personnalized vidéo 🎥 explaining everything i asked on the e mail Jason had my véhicule Evaluated faster than the 2 dealers from Montréal The prices were very competitive At performance BMW and éven were better but was more complicated because of the différent province Jason new that i was a custommer from Québec and And had very little chance Chance to close a deal 🤝 with me but gave me a super super service Thanks jason 👍👍👍 More

Back once again, purchased my # 7 BMW from Performance BMW, a BMW 2021 X5 M sport. As previous purchases very Professional and Simplified Process. Joe Primerano was our salesman once again along with Mike BMW, a BMW 2021 X5 M sport. As previous purchases very Professional and Simplified Process. Joe Primerano was our salesman once again along with Mike Bewley, Amazing Professional Manor to complete the deal. Geoffrey Hills worked out a fair number to start for my trade in then we worked from there to get the deal. Special thanks to Denise Michaud for assistance with Financing / Licensing / Protection Package we wanted. Upon pick up, BMW Genius, Joelene Phillips assisted my wife in setting up the X5 IDrive as she needed and reviewed and introduced new features for 2021, again Professional and Easy. Also a pleasure speaking with Jody Helsby my Favorite Detailer, whom made sure the BMW X5 was spotless for pickup. Special thanks to all of the other Sales Staff that took a few moments out of their busy day to say hello, welcome back and chat for few moments. To everyone at Performance BMW please keep up the Professional and Courteous Service, as well as keeping everyone Covid Safe!!! Thank You Ian and Darlene Palmer More

Exceptional experience. From my first inquiry, all the staff at Performance BMW delivered excellent customer service. Bruce Redwood was extremely helpful. I love my new car! staff at Performance BMW delivered excellent customer service. Bruce Redwood was extremely helpful. I love my new car! More

Excellent customer service from the staff at Performance BMW. Recently purchased a 2020 X2 M35i with Bahador. Definitely recommended and excellent experience. Thanks. Allan Rodek BMW. Recently purchased a 2020 X2 M35i with Bahador. Definitely recommended and excellent experience. Thanks. Allan Rodek More

I own a 2000 BMW 323i which this dealership inspected and found that I needed a new amplifier module because the fob wouldn't open the doors and trunk. They quoted me around $550 for the part and another $15 found that I needed a new amplifier module because the fob wouldn't open the doors and trunk. They quoted me around $550 for the part and another $150 for labour, and then of course there is tax. Realistically speaking the car is only worth about $500 so I would be spending more than the car is worth. So, I searched the web to see if there is a secondary market for the amplifier and found that amplifiers were for sale. I phoned this dealership to get the right part number - they gave me one but it didn't seem to match the vehicle I had. I then phoned Budds - they gave me a part number but it was different than the one this St. Catharines dealership gave me. I went down personally to find out what the discrepancy was and after a half hour they acknowledged they had give me the wrong part number and that Budds had the right one. Their excuse was that they were inundated with calls due to a screw up with BMW Home Office - some excuse - so busy that they gave me the wrong part number - can't read maybe? So, I found the exact part on the web and for about $140 all in I got a new part. But, it was shipped without the original box - didn't think much of it - the sticker on the part had all the BMW codes etc. - no problem right? I phoned the St. Catharines BMW dealership and told them I had the part, arranged for an appointment a week and was told that it would only be about an hour's work. Went to the dealership for the installation, and was told that because the part didn't come in it's original box they could install it - they couldn't warranty it's performance. I said I would waive any warranty but they still refused to install. They did say they could install a new part which made me furious. In the end this dealership is interested in charging a massive $150 per hour for labour, but also in the massive 3 to 4 times wholesale mark up of its parts. Anyone that goes to this dealership or buys a BMW is foolish, unless of course, you have an unending supply of money and don't mind supporting the lifestyle of the people that own this dealership. Shameful. More

Our experience at Performance BMW was all-around positive. I came in with my wife to test drive a BMW X5 we’d seen in an ad and Bahador was knowledgeable and professional throughout the process. We positive. I came in with my wife to test drive a BMW X5 we’d seen in an ad and Bahador was knowledgeable and professional throughout the process. We got all of our questions answered and everything taken care of to enjoy our amazing “new to us” vehicle. I highly recommend Bahador and the Performance team for any future purchase! More