Penticton Toyota

It is always a pleasure purchasing a vehicle from Penticton Toyota. I appreciate all of Martin Longmore’s assistance finding the right vehicle. Seamless experience from start to finish. Penticton Toyota. I appreciate all of Martin Longmore’s assistance finding the right vehicle. Seamless experience from start to finish. More

Great store! Family run feel not big and corporate like some other operations. They care about long term relationships. Family run feel not big and corporate like some other operations. They care about long term relationships. More

Once they get the sale they aren’t interested in problems that arise as I have a 2022 Toyota crossover that gets Road debris on top of engine Road salt that I feel will cause problems like corrosion over tim that arise as I have a 2022 Toyota crossover that gets Road debris on top of engine Road salt that I feel will cause problems like corrosion over time to electrical components they told me to go away we’re done here This is due to lack of weather stripping above the headlights Even Toyota Canada was not interested More

I recently purchased a Toyota from Penticton Toyota. The staff were phenomenal! If you are looking for a vehicle, make sure you talk to Tahnee. She went the extra mile to ensure I was able to purchase m The staff were phenomenal! If you are looking for a vehicle, make sure you talk to Tahnee. She went the extra mile to ensure I was able to purchase my new (to me) car. Mike made the paperwork flow smoothly and Walter set up all the electronics, as well as showing me how to use them. All in all, a good experience. More

Martin was our sales rep very professional was a pleasure to deal with I would recommend the dealership as everything went so well my wife and I are very pleased with our purchase of the Toyota Rav Thank you to deal with I would recommend the dealership as everything went so well my wife and I are very pleased with our purchase of the Toyota Rav Thank you Martin More

Their service time is extremely disappointing and unsatisfactory. I spent over $2000 in hotels due to Penticton Toyota taking unnecessarily long on a known issue. Typical turnaround time is between t unsatisfactory. I spent over $2000 in hotels due to Penticton Toyota taking unnecessarily long on a known issue. Typical turnaround time is between the same day and 3 days for this service needed, this took over two weeks!
 There is a frame recall on certain models of Toyota Tacomas, as per Toyota’s VIN checker, my Tacoma qualifies. My local dealership does not do the service anymore, so I had to drive 6 hours to Penticton to have the service done. I called ahead a week in advance (November 26) to book the appointment, so they know that I am coming.
 When I arrived on Dec 6th, Clint performed an inspection and confirmed my truck is eligible (well, of course, it is!). He then informed me that he has to order the kit. I was under the impression that they had the kit to perform the work and there would be no delay.
 I waited another week and received no call. On December 14th, I called Penticton Toyota to ask if the kit came in. Yes, it came in but they didn’t notify me. They informed me that they could get me in on December 20th, so another week! I told the receptionist that I am from out of town and I need my vehicle. She confirmed it would be finished by December 17th.
 On December 17th I received NO communication. On the 18th, I called and asked for an update. The tech (Jon I believe his name is) said they have not applied the work needed, and it would be done by Monday (December 20th). The work order I received clearly shows to expedite work to have it finished by December 17th as I’m from out of town.
 I am very disappointed in the turnaround time and having to spend over $2000 in hotels due to Penticton Toyota taking so long. I wish I would have gone to a different dealership that respected me and my time. 
 Read the other 1 star reviews, this dealership has a pattern of not respecting people’s time and providing terrible service to vehicles. Penticton Toyota also reports 1-star reviews to have them removed, beware. More

We are happy with our 2021 Camry purchase. Tony was very friendly and easy to deal with. The people working there are all friendly. Thank-you. friendly and easy to deal with. The people working there are all friendly. Thank-you. More

Have been Dealing with Toyota for more than 10 years ,was never afraid to take my vehicle in and was always treated like I and my wife were special,just bought new summer rims for the Rav and they are beauti never afraid to take my vehicle in and was always treated like I and my wife were special,just bought new summer rims for the Rav and they are beautiful thank you Austin. More

Great to buy from but don’t expect after you buy service.Emailed a question of how to store many times never received a reply service.Emailed a question of how to store many times never received a reply More

Just got the new rims for my wife's car. Austin was great! Cudos to all the staff in parts and service! Her car will look sooooo good! great! Cudos to all the staff in parts and service! Her car will look sooooo good! More