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Peace River Ford

5.0

4 Lifetime Reviews

7518 100 Ave, Peace River, Alberta T8S 1M5 Directions
Sales: (780) 624-3450

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4 Reviews of Peace River Ford

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April 28, 2018

"Joanne goes above and beyond!"

- clynch

We factory ordered a 2018 F250 and it doesn't disappoint! We love this truck. So spacious and the Blue Denim color is beautiful, thanks Joanne Trudeau for the suggestion. We didn't see the color before ordering!! Joanne's knowledge was outstanding and she did everything to make us comfortable with this purchase. Thanks again Joanne!!

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Recommend Dealer
Yes
Employees Worked With
Joanne Trudeau
May 09, 2016

"Take your money and run"

- Pastafazola

Bought an F150 platinum from peace river ford. After I showed interest in the vehicle I got several phone calls a week regarding purchasing it, sometimes several a day. Upon purchase I was told it had an extended service plan. When I went in for service I was told my name was on the plan and the work would not be under warranty. I phoned to get it resolved and was generally sent to a voicemail. None of my messages have received a response after two weeks. I called the salesman directly, and was promised it would be resolved. Finally after 3 weeks I asked for the store manager. She said she would deal with it personally that day and call me back. No call. I called the next day she apologized for not calling me back and it was in process. After one month from purchase I recieved an email from the manager saying it was resolved. Called service desk to make an appointment only to be told I still had no warranty in my name. Basically they were very helpful until they get your money. Then treat you like you have Leprosy

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Recommend Dealer
No
Employees Worked With
Donny (salesman) Megan (finance), Kelly (manager)
January 02, 2016

"Horrible rip off artists scammers"

- Benny-Ford-driver

First off I had to get my vehicle towed to them which was $350 but I figured everything I needed done was under warranty, well my warranty turned out to be void because of after market modifications which isn't their fault but when they inspected my wheel hub assembly they priced out that I needed $1500 in parts which just wasn't true I was able to get the parts for around $600 elsewhere. So I figured it's at their shop already I will let them do the labour at least, big mistake I coulda got it done for half the rate anywhere else plus I had heard bad things about them trying to create extra work and coming up with nonsense problems, yup they said I needed a new engine and front diff which is total bull I have been driving it for awhile now no problems with engine or diff it's running fine, stay away from these guys I wouldn't have ever gone to them if I knew my warranty was no good.

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Recommend Dealer
No
Employees Worked With
??? Don't remember names
May 26, 2012

"Unbelievable how badly we were treated at this dealersip...."

- lethconcierge

Unbelievable how badly we were treated at this dealersip. First I emailed off their website that I was interested in a vehicle they had advertised. No response. My husband then called and talked to a Kelly who said they didn't receive an email. Kelly said he would call back. He didn't, some girl named Kim (we think) called and we said we needed to add some required items to the vehicle and that we had a price on the same vehicle from a dealer in Montana. She said she would get pricing and call back. We never heard from her again. So we went to Montana and paid cash for the vehicle - awesome people, awesome service. We then asked our local dealer to see if he could bring this vehicle in so we could buy from him. He called the dealership and sales manager to sales manager received no call back. How does this dealership stay in business?

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Recommend Dealer
No
Employees Worked With
2
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