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Parkway Ford Lincoln

Dover, OH

4.2
1,424 Reviews
WE CARE At the Parkway Auto Superstore we believe that your car shopping experience should be hassle free and enjoyable. We are Superstore Large and Small Enough to Care. Our professional, friendly sales team is committed to serving our customers to the fullest and we take pride in helping you find the perfect vehicle that meets your needs. WHAT WE OFFER At the Parkway Auto Superstore we are just that, a SUPERSTORE! We are here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep and Ram vehicles. With an extensive inventory of new, preowned and certified preowned vehicles you are sure to find what your looking for. Your purchase comes with peace of mind knowing we offer competitive financing rates through various lending institutions and full service care for your vehicle after the sale.
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311 Commercial Pkwy

Dover, OH

44622

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Showing 1,424 reviews

May 23, 2024

Tim B. was a great guy & did his best to get the truck I wanted. He is probably one of the best salesman I have ever worked with. Since I am 80, I have work More

by 1845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Turskey
May 23, 2024

I recently had the pleasure of purchasing a Ford Maverick Hybrid from Parkway Ford Lincoln in Dover, Ohio and I cannot recommend them highly enough. Casey McBride, the salesperson who assisted me, was incred More

by ddemonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Keim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey McBride, Tina Turskey
May 23, 2024

Over charged, under delivered. Brought in oil and filter because they never have, ended up paying full price. Been going there for years now my car leaks oil, they want me to buy More

by mgpatrick81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 23, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

May 22, 2024

Did not fix problem. Picked up car at 5:00 summer hours close at 5:00. Normal hours were close at 6:00. Wasn't informed. Got in and radio software still jumps channels. More

by ryann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Parkway Ford Lincoln responded

We're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

May 18, 2024

Great service , as always! Service was performed in a timely fashion and I was out of there in no time! More

by craign1972
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

May 18, 2024

very caring. almost no pressure. Preston is a great guy.very knowledgeable. I appreciated the full tank of gas! More

by sher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Parkway Ford Lincoln responded

Hi Sher, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

May 16, 2024

Great service. A little slow but overall good. I believe I came at lunch time and that may be the reason for the longer than usual wait. More

by cj0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

May 15, 2024

Would of been nice to have a courtesy vehicle. . had my truck Fri-Mon..next time More

by jfroman001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Crone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Parkway Ford Lincoln responded

Thank you for letting us know about your recent visit. Thank you again for taking the time to let us know how we can improve. Thanks again for your business and we will work harder to keep it.

May 14, 2024

My time at your shop The other day was just fine. I was in and out in the time they said it would be with no problems at all and told me that couple things I needed on my car to take care of which I’ More

by MAGGIEE405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

May 13, 2024

Trevor and his team always deliver exceptional service! Would absolutely recommend using Parkway Ford Lincoln now that Trevor is at the helm. More

by GILLANDBODYSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

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