Orangeville Nissan

Terrible Experience @ Nissan Orangeville Purchased a demo Murano during the winter, which there was ice on the vehicle so we clearly could not notice any imperfection on the finish, was told Purchased a demo Murano during the winter, which there was ice on the vehicle so we clearly could not notice any imperfection on the finish, was told it will be detailed prior to picking it up. Once we where there to pick it up we did a circle check and noticed there were tons of surface scratches, pointed it out to the salesman and said this isn't acceptable, he had the GM come out to look at it and his response word for word "what do you expect, its a demo" with paying close to $40,000.00 you would not expect this type of response and especially from the GM. On our way home we noticed that the interior was not even touched from when we test drove it as there was still chocolate in the shift console that we noticed when we test drove it which we even pointed out prior to signing on the doted line. Once we got home we decided to check the spare key and of course we were given the incorrect spare key. Due to the issues that we experienced we were told once the first oil change is needed email us and we will arrange to come and pick up the vehicle while leaving you with one and they would complete and oil change, detail the vehicle get the proper spare key and deliver back to us. Once we initiated we required an oil change on May 5th we did not get a response for days so we sent another email. Needless to say we have asked numerous times for an exact time and date as we work and do not work close to home so we would be able to arrange our schedule which works for Nissan, once again we never got an exact time but were told it would happen Friday May 22nd. We got an email the morning of May 21 indicating they will be there later today to pick up the vehicle. We had immediately wrote back indicating this will not due to not being prepared as this was suppose to take place May 22nd and that due to all the frustration this caused we will just take care of the oil change ourselves and we never got a response from Nissan. With the numerous times asked to arrange a time and date you would have expected they would understand and appreciate this was asked so no one would be inconvenienced and we could be prepared (i.e. arrange daily apts to be available, have the vehicle cleaned out & have the spare key with me). The original purchase went great but from the time of picking up the vehicle to now was horrible this is not my first Nissan and won't be my last but this was my first and last experience dealing with Orangeville Nissan. More

Exceptional Experience - Comments from a First Time Buyer After conducting much research online for the vehicle I wished to purchase (2015 Xterra Pro 4x) I settled on the Orangeville dealership based on their After conducting much research online for the vehicle I wished to purchase (2015 Xterra Pro 4x) I settled on the Orangeville dealership based on their price point and their prompt response to my online query. This being my first new vehicle purchase I was unaware of all of the steps involved. My sales rep Waj was very knowledgable about the vehicle as well as details on financing, paperwork, insurance, etc. Not only did Waj allow me all the time I needed to reflect on this huge investment, once I did decide to proceed he personally delivered the vehicle to my front door (Orangeville to Toronto) and went over in depth all of the associated paperwork (warranty, service schedule, features, financing, etc) I felt the service I received went above and beyond my expectations and I am absolutely pleased and comfortable with the entire experience. More

The Absolute BEST Car Buying Experience! If you're looking for a Nissan, this is the place to go! I had the pleasure of dealing with various staff members throughout the process. They all mad If you're looking for a Nissan, this is the place to go! I had the pleasure of dealing with various staff members throughout the process. They all made my buying experience easy and stress free. They are all well versed in their inventory and were able to help me choose out a vehicle which suited my wants and needs at a reasonable price. Not once did I feel pressured to get into one of their vehicles right away. I was able to come to a decision on my own time. Overall, I am more than satisfied with my purchase. I have nothing but great things to say about Orangeville Nissan. More

Hard to find Manual Transmission! We were looking for a new Manual Transmission Xterra, for about two months. Nothing to be had in South Western Ontario since Feb. Finally came acros We were looking for a new Manual Transmission Xterra, for about two months. Nothing to be had in South Western Ontario since Feb. Finally came across one in Inventory at Orangeville Nissan. We live 1.5 hours away from the dealership. I dealt with Waj, via Phone and e-Mail to close the deal. A week later we were able to pick up the vehicle. Rudy had all the paperwork in order, and Waj gave us a tour of the vehicle. A beautiful black Xterra is now ours. More

Will be lifelong customers! We just purchased a beautiful 2015 Pathfinder SL, and we couldn't be happier with our new SUV! Waj was great to deal with, very personable, friendly, We just purchased a beautiful 2015 Pathfinder SL, and we couldn't be happier with our new SUV! Waj was great to deal with, very personable, friendly, and worked with us to get a great price on the vehicle! More

2015 Nissan Rogue My experience buying my Rogue was excellent. From the first contact via email to saying good bye with my new car everything went very well. Just one t My experience buying my Rogue was excellent. From the first contact via email to saying good bye with my new car everything went very well. Just one thought, though, after the deal was sealed and the price of the car settled I was handed over to the lease dept. At that time I was asked if I was interested in extra warranty which took me totally by surprise, I assumed all the warranty I needed was already in the price of the car. I was not impressed at all and felt that should have been addressed at the time of the sale. More

Thank you for going above and beyond. We would like to sincerely thank Waj at the Orangeville Nissan dealership for going 'above and beyond', in terms of our experience in purchasing our 2 We would like to sincerely thank Waj at the Orangeville Nissan dealership for going 'above and beyond', in terms of our experience in purchasing our 2015 Titan. Waj worked very hard to meet our every need and to facilitate the deal. He answered every question we had with sincerity and entusiasm which really added to the excitement of buying our new vehicle. Waj was very professional in his interactions with us. Waj was always responsive to our phone calls and e-mails, even when he wasn't at work. We will be sending our family members, who also drive Nissan products, his way as we know they will be in kind and capable hands! Waj - we will be back!!!! More

Nissan Xterra This is our first experience with Nissan. We were looking for a vehicle other than a truck to pull our camping trailer. We started looking at SUV’s This is our first experience with Nissan. We were looking for a vehicle other than a truck to pull our camping trailer. We started looking at SUV’s and found a 2014 Xterra demo at the Nissan dealer in Orangeville. The salesman Waj was knowledgeable and professional. He worked with us to get something in our budget. We got a very good price! We love it!! More

Getting hosed My first time in to have my snow tires looked at, they were leaking around the rim, when they were finished I get a bill for $253.00. I had an other a My first time in to have my snow tires looked at, they were leaking around the rim, when they were finished I get a bill for $253.00. I had an other appointment to have my other car serviced, I never went back. I will never go back again. Talk about getting hosed! More