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Oakville Mitsubishi
Oakville, ON
389 Reviews
Serving the Burlington, Oakville, Mississauga, Brampton and Greater Toronto Area .Our goal is to offer the finest selection new and Pre-Owned Vehicles, ensure our customers have all the information they need to make an informed choice, and deliver exceptional service, both before and after purchase.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 389 reviews
October 25, 2017
Worst buying experience ever My vehicle broke down on the side of the highway in the middle of a storm, after driving it for 2 weeks. That was just the beginning of this nightmar My vehicle broke down on the side of the highway in the middle of a storm, after driving it for 2 weeks. That was just the beginning of this nightmare. They had my vehicle sent to one of their transmission repair shops locally because I don’t live in Oakville. The repair shop they had my vehicle towed to fixed my vehicle, Oakville used car refused to pay for the repair, the repair shop owner damaged my transmission again causing damage to the engine too. I was without a vehicle for almost 2 months in total. A representative from Oakville used car super store promised to pay for my car rental while I was having repairs down (which I had to pay for out of pocket). The car rental was over $800. No one answered my calls or my emails. I opened a file with the better business bureau and finally got a response from the sales manager that they would cover the car rental but denied that they had anything to do with sending my vehicle to the transmission repair store. He asked me to close the BBB file and they would cover the car rental. Frustrated, I closed the file hoping I would get some relief and received a cheque for $136 after calling for a few weeks. I was sold on the extended warranty which didn’t cover any of the damages. I was promised with a handshake, by the salesman Mojsjin, that if anything happened within 30 days they would be responsible. I was sold on the omvic package (whose only response to the situation was that if they received enough complaints they would send a letter to the dealership but could not do anything otherswise). After all is said and done my transmission cost me almost $7000. I’m further in debt and now I’m dealing with engine problems. I’m left with a brick that cost me $17, 000. I’ve only owned this vehicle for 6 months... Don’t buy from these people they are liars and will do anything to get a sale. They offer no support after you’re out the door and take no responsibility for their actions. More
by JamesM
Employees Worked With
Mojsjin, Ante, Dawn Pratt
September 30, 2017
Dawn is a real asset to the superstore After my recent purchase, I had one outstanding item to be fixed which required the part to be ordered. Dawn called me to let me know the part had arr After my recent purchase, I had one outstanding item to be fixed which required the part to be ordered. Dawn called me to let me know the part had arrived and apologised for the lengthy delay. Car booked in, arrived earlier than I had planned, no issue. Car washed after the part was replaced. Dawn answered all my questions I had, some albeit probably slightly dumb. Shared her chips, offered my drinks. Great bubbly personality and very customer focused. More
by stevey
Employees Worked With
Dawn Pratt, Shannon Jefferson
September 26, 2017
Service on car and headlight replacement. I want to thank the service department for their excellent care of my car and me. Shannon Jefferson was absolutely wonderful. She made sure I was co I want to thank the service department for their excellent care of my car and me. Shannon Jefferson was absolutely wonderful. She made sure I was comfortable and arranged a ride home and back for me. The mechanics were amazing and Paul, who drove me back and forth was so nice. You should all be proud of the service department. They are the best! Mabel Marshall More
by Mabel marshall
Employees Worked With
Dawn Pratt, Shannon Jefferson, Paul Campbell
September 22, 2017
Purchased 2011 Jaguar XJL from salesman Charles Bayrau I purchased the car and then drove it from Oakville to Winnipeg to pick up my Mother and then home to New Westminster, BC. The car performed and hand I purchased the car and then drove it from Oakville to Winnipeg to pick up my Mother and then home to New Westminster, BC. The car performed and handled excellently. After the first 2 days, I realized the Jaguar seats are too firm and purchased seat cushions for rest of the trip. The car easily passed the BC Provincial Safety Inspection with no issues at all. I greatly appreciated all the assistance and help I received from Charles as this was my first experience purchasing an out of province vehicle. Charles was able to answer all my questions and concerns pertaining to the required trip permit and ensuring the vehicle. His advice was correct and accurate and I had no problems registering the car in Vancouver. I would have no hesitation in recommending your out of province vehicle purchase from Oakville Used Cars salesman Charles. I am extremely happy with my purchase and the services from Charles More
by HUGH SWANN
Employees Worked With
Charles Bayrau
August 30, 2017
Dawn Pratt is a customer service specialist I purchased a Mercedes c300 from Oakville used car superstore. I have experienced a few electrical issues pertaining to my command system. Dawn has to I purchased a Mercedes c300 from Oakville used car superstore. I have experienced a few electrical issues pertaining to my command system. Dawn has took charge of the situation with her knowledge and experience, keeping me in the loop on the work that's being done and solving any issue I have had to date. I look forward to continuing the relationship I have with Dawn Pratt and Oakville used car superstore. More
by Bradgws
Employees Worked With
Dawn Pratt
August 30, 2017
Great Sales Great to deal with , Tracey and Charles were awesome! We purchased a 2014 Mustang GT The sale was great and love our new car Thank You Great to deal with , Tracey and Charles were awesome! We purchased a 2014 Mustang GT The sale was great and love our new car Thank You More
by cory7360
Employees Worked With
Tracy Lee, Charles Bayrau
August 28, 2017
Excellent customer service Dawn Pratt always provides us with great customer service.!, Thank you for all your help we were very impressed with her knowledge, and no pressure Dawn Pratt always provides us with great customer service.!, Thank you for all your help we were very impressed with her knowledge, and no pressure approach, this is very nice to have this day and age. More
by Watson
Employees Worked With
Dawn Pratt
August 28, 2017
Excellent Service Manager Very impressed by Dawn Pratt, service manager. I have been to the service centre multiple times and always find her very friendly, professional and ac Very impressed by Dawn Pratt, service manager. I have been to the service centre multiple times and always find her very friendly, professional and accommodating. Also like the fact that my car gets washed after an oil change! More
by Rhoda
Employees Worked With
Dawn Pratt, Shannon Jefferson
August 27, 2017
Best Car Dealership I've been to many other dealership's but none of them as good as this one! Here you will meet trust worthy, loyal, and honest sales persons like Charl I've been to many other dealership's but none of them as good as this one! Here you will meet trust worthy, loyal, and honest sales persons like Charles. To whoever wants to buy a vehicle I suggest to talk to Charles! I just purchased my dream car! More
by DSP
Employees Worked With
Charles Bayrau
August 26, 2017
Customer Service at its best From the moment my wife and I walked in to Oakville used car Superstore, we experienced 100% customer service, professionalism and lots of smiles. Th From the moment my wife and I walked in to Oakville used car Superstore, we experienced 100% customer service, professionalism and lots of smiles. Thank you Steve, Charles, Tracey, Miguel and Wendy at front reception, Great work!!! See you next time!!! Mary and Gabriel More
by Gabriel123
