Oakridge Ford

Cost saving experience Service advisor saved me the chance of possibly having to pay for a rental car for work that may not have been warranty work. I believe he went above Service advisor saved me the chance of possibly having to pay for a rental car for work that may not have been warranty work. I believe he went above and beyond by suggesting not getting the rental car until we knew for sure what the issue was. More

Great customer service. Had my F150 serviced at Oakridge Ford recently,service staff were very personable and knowledgeable,I would certianly go back for any issues or regula Had my F150 serviced at Oakridge Ford recently,service staff were very personable and knowledgeable,I would certianly go back for any issues or regular maintenance.Thanks to Andrew,Samantha and Erin. More

Staff and service exceptional! Have always had fantastic experiences with Oakridge Ford since hooking up with Kelly in Leasing, and subsequent service needs for maintenance. Erin Have always had fantastic experiences with Oakridge Ford since hooking up with Kelly in Leasing, and subsequent service needs for maintenance. Erin was awesome most recently for taking the extra time a.nswering questions for me and getting me in really quick which was needed due to my own lack of planning. Respectful, courteous and fun. After dropping my car off for service I had forgotten to mention something I wanted the guys to take care of, and she immediately went and let them know, and assured me it was all going to be handled...and it was! Professionalism and Duncan go hand in hand, and she has that nailed perfectly! More

Committed I had an extremely difficult to diagnose electrical problem with my F150 and the service staff were very patient and committed to finding the proper r I had an extremely difficult to diagnose electrical problem with my F150 and the service staff were very patient and committed to finding the proper resolution. Very happy with Oakridge Ford. More

Major Repair After 875 km on my new 2018 F-150, a valve disintegrated in my engine causing metal particles to go through my engine. I towed it to the dealer who di After 875 km on my new 2018 F-150, a valve disintegrated in my engine causing metal particles to go through my engine. I towed it to the dealer who diagnosed it. Needed a new engine. I was told what they found and what they planned on doing. Install a new motor. The dealer manager kept me apprised about the repairs and delays that suddenly popped up and lasted for 2 months before getting my truck back. I was treated well and with respect during this time and was reimbursed for all payments I made during this repair which made it easier to accept. Its been a few weeks now and I am happy to have my truck back and working nicely. The professionalism at Oakridge Ford is worth my future business. Thanks. More

Used car purchase Found a vehicle online that I was interested in purchasing. Seeing as I live 2 hours away, I spoke with Zac over the phone i regards to possibly purch Found a vehicle online that I was interested in purchasing. Seeing as I live 2 hours away, I spoke with Zac over the phone i regards to possibly purchasing the vehicle in question. Xac was always helpful and professional. After making the drive to Oakridge Ford, Zac was very helpful and made the purchase go smooth and quick. The vehicle was great and everything I was hoping for. More

Carly was GREAT Carly helped me make the big decision to buy a new car. She showed me a variety of vehicles and showed me the best I could fit within my budget and he Carly helped me make the big decision to buy a new car. She showed me a variety of vehicles and showed me the best I could fit within my budget and helped me get the best value for my trade in. Everything was smooth and the stress was taken away by her pleasant demeanour and highly knowledgeable service. I would recommend Carly to anyone who needs some peace of mind when buying a car. Mark, the finance manager was great also. He helped me get the best value and added knowledge and comfort to the decision. More

Best vehicle purchase experience ever! I spent about a month shopping around for a new vehicle. I knew exactly what I was looking for when I walked into Oakridge Ford, all I needed was the I spent about a month shopping around for a new vehicle. I knew exactly what I was looking for when I walked into Oakridge Ford, all I needed was the right right price. They immediately showed me the exact vehicle I wanted for the right price and gave me a great trade in value for my existing car (more than any other dealership was offering). I signed the purchase agreement that night. Carly was great to deal with, I forgot some documents and she delivered them to my office the following day. Any questions I had about the vehicle (Explorer) were answered promptly by either phone or email. Once my new Explorer was ready for pick up, Carly showed me all its features and how to use them. She also followed up a few days after to make sure I was still happy about my new vehicle. I highly recommend Carly and Oakridge Ford! More

Unparalleled Customer Service!! John Gillan went above and beyond, expected "Customer Service". John was able to accommodate our needs under a specific situation and is the rea John Gillan went above and beyond, expected "Customer Service". John was able to accommodate our needs under a specific situation and is the reason why we purchased our awesome 2017 Ford Escape Titanium! John's Professional and Honest personality will make you feel confident that you will get what you want and need, at a great deal. Thanks again John for a great experience! We have already recommended, John, to friends and family for their next New or Used Vehicle purchase. Oakridge Ford is fortunate to have you on their TEAM!! More