Oakridge Ford

I dealt with Norm and Brandon on purchase of 2020 Escape. Both were very attentive, helpful and a pleasure to deal with, particularly under some challenging circumstances. I would definitely recommend them Both were very attentive, helpful and a pleasure to deal with, particularly under some challenging circumstances. I would definitely recommend them. More

I spoke to Norman and explained my circumstances, as I   needed a car asap. He got back to me promptly and showed me a vehicle that best suits my needs. Between Norman, and Brandon with the financing, the   needed a car asap. He got back to me promptly and showed me a vehicle that best suits my needs. Between Norman, and Brandon with the financing, they're a dream team. Both are very personable, genuine and sincere. It was an easier process than I thought and these two made the transition into another vehicle trouble free. Norman and Brandon have gone above and beyond making sure I was comfortable, with the least amount of stress possible. Most definately coming back, as the entire staff at Oakridge is absolutely incredible! More

Nicole and Norm were great. Everything went very smoothly with my trade kin and be Raptor purchase. Would recommend them to friends and family for sure with my trade kin and be Raptor purchase. Would recommend them to friends and family for sure More

Was sold a Certified Pre Owned 2017 Focus in 2018. Sales, GM and Finance all told me that it was a different transmission than all the recalled 2013-2016 Focuses. Guess what? It's not. It's th Sales, GM and Finance all told me that it was a different transmission than all the recalled 2013-2016 Focuses. Guess what? It's not. It's the same piece of garbage dry double clutch that has had a recall issued on it. I've had to replace the clutch three times in two years, thankfully still under warranty. My wife took her car in to get brakes done and sets an appointment for an oil change for me. During my oil change they were sure to check the brakes and let me know they were low after under 20k and resurfacing the rotors when I purchased. Finally took the car in for the brake pads that they had suggested. They never contact me regarding additional work and go ahead and replace the rotors as well. They claimed to have called me multiple times and left voice mails but there is not a single one or a missed call. Funny how that happens at the end of the month. When I speak to the service manager and a sales person, their only defense is to claim it was all previous ownerships fault and accept no responsibility. I'm holding them and the previous ownerships accountable and will not be returning. Disgusted. More

Where to begin. I called to inquire of a vehicle on the site, I stopped by Oakridge and Norm had it pulled up and ready for showing. Norm was extremely enthusiastic and knew most specs of the vehicle. site, I stopped by Oakridge and Norm had it pulled up and ready for showing. Norm was extremely enthusiastic and knew most specs of the vehicle. We talked about crunching numbers and with the help of Brandon, they pulled all the tricks and put in the work to have the best price. Both, Norm and Brandon, are powerhouses and look out for the intrest of their clientele. More

It was a real pleasure to work with Norm and Brandon to get my first pick up truck . Very good team , they move fast and acting professional , focused on customer needs. For sure I recommand Norm and Br get my first pick up truck . Very good team , they move fast and acting professional , focused on customer needs. For sure I recommand Norm and Brandon. Thank you! More

I purchased two vehicles from Norm and Brandon(my third set of cars), they were helpful in all aspects of the transition. I will be returning in the future. set of cars), they were helpful in all aspects of the transition. I will be returning in the future. More

TO ALL TRYING TO BUYING ANYTHING FROM THIS DEALERSHIP, "STAY AWAY" FROM THEM. I am a returning customer to Oakridge ford and were satisfied on the initial purchase. However, the entire management has "STAY AWAY" FROM THEM. I am a returning customer to Oakridge ford and were satisfied on the initial purchase. However, the entire management has been changed over the years.They are now ignoring any customer service once you sign the contracts. They will spam you and telling you what you sign is only a temporary contract and the detail can/will be edited. But once you signed it, you will fall to their trap. They will ignore all the requests you ask for. I was sold to a vehicle that they currently did not have it at the moment and they claimed they can get it from another dealership. They wont explain to you how they get the leased vehicle value and trap you saying that is just a temporary contract to allow them to get the car you like. BUT all the number is different from what we both agreed initially. Additionally, you DO NOT need to buy any maintenance program and protection program. You are pretty much protected from the manufacture warranty anyways even that is a leased vehicle. DO NOT fall to any of their trap. They will automatically add the extended warranty for you which cost you additionally $3000-$4000 if you are not carefully on that. Last thing, do not trust what they say, read the contract carefully before you signed off. I wish I read the reviews from them earlier before I made my decision. They are not a professional dealership, stay away by any chances. More

I am going to give this place zero stars for selling me cars that have been a in an accident not once but twice they always come up with this bull crap to say they cannot get the Carfax we’re gives you all cars that have been a in an accident not once but twice they always come up with this bull crap to say they cannot get the Carfax we’re gives you all the detail about the car until tomorrow you forget all about it when I stop I’ll behind all the other xxxx they give you not in on this Waze I have a lot of problems with the second car I bought the pillars were leaking water the car pushed to the right there’s a lot of problems with this car So be extremely careful with Oak Ridge Ford in London Ontario So please check over your paper thoroughly to make sure the car has never been hit and I give this place a zero More

Ask for Norman James, he will definitely help you get the best deal for you. Sameera was our financial girl-awesome girl to deal with. Matias is awesome too!!! best deal for you. Sameera was our financial girl-awesome girl to deal with. Matias is awesome too!!! More