
Oakridge Ford
London, ON
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1,890 Reviews of Oakridge Ford
Sluffed off. Attended oakridge Ford as interested in buying good used vehicle...the sales person Mike came out and helped us,went inside to office while he took so Attended oakridge Ford as interested in buying good used vehicle...the sales person Mike came out and helped us,went inside to office while he took some of our particulars then disappeared for 7minutes, apparently a previous customer returned and interested in a more expensive vehicle then the one we were looking at, he then sluffed us off to Ted, claiming they work as partners....that he had to see other clients,,well then we took car for test drive and gas light came on...low fuel...had to return...really poor....quite ignorant to do that to customers....never again...and friends and coworkers say that is unbelievable anyone would do that......sluff someone off...not very professional..... More
100% + customer service Tony and Oakridge Ford went above and beyond since the moment I called the dealership to the day I picked up my new car. I originally called about a Tony and Oakridge Ford went above and beyond since the moment I called the dealership to the day I picked up my new car. I originally called about a different vehicle that had been sold. I was made to feel very comfortable that I ame and looked at what they had on my own without my husband. My husbands work schedule is a little different and with small kids it's hard for both of us to come together. Tony offered to bring the car to my husband!! I am so impressed with the customer service from Tony and anyone else I had encountered in this experience. I will definitely be back for future purchases and I will try my best to send friends and family as well. More
F150 purchase Had a very nice experience working with Ralph on the purchase of my first pickup. He regularly checked with us to see if we were satisfied afterwards Had a very nice experience working with Ralph on the purchase of my first pickup. He regularly checked with us to see if we were satisfied afterwards as well. Overall, a very good experience with Oakridge and Ralph (good sense of humour BTW) and would recommend purchasing from them...good show boys! Jeff T, the F150 dude More
Purchase of new vehicle It was a great experience purchasing my first. was treated very well and felt very good about purchase. the employees were very helpful and kind. the It was a great experience purchasing my first. was treated very well and felt very good about purchase. the employees were very helpful and kind. the sales representative made the process very easy and simple for me. More
Impressive quality of service I had an appointment with another dealer and I stopped in OAKRIDGE FORD for just 5 mins . Thanks to the hospitality and professionalism of Tony, I o I had an appointment with another dealer and I stopped in OAKRIDGE FORD for just 5 mins . Thanks to the hospitality and professionalism of Tony, I opted for a FORD. He was patient, has answered all my questions and made ??suggestions for my interest. Tony, thank you for the quality of service. More
Great service! Ralph was friendly and very helpful and I got answers to all my questions and am very satisfied.I would certainly refer to Oakridge. Thank you. Ralph was friendly and very helpful and I got answers to all my questions and am very satisfied.I would certainly refer to Oakridge. Thank you. More
Timing is everything Absolutely impressed with the vehicle I just bought. Super clean super low mileage and a great price. I came looking for a newer truck but walked drov Absolutely impressed with the vehicle I just bought. Super clean super low mileage and a great price. I came looking for a newer truck but walked drove away a 2008 and couldn't be happier. More
Excellent Service We just bought a slightly used Ford C-Max Hybrid. Kelly, Ralph and Jesse were all very friendly and helpful. We were very pleased with the service w We just bought a slightly used Ford C-Max Hybrid. Kelly, Ralph and Jesse were all very friendly and helpful. We were very pleased with the service we received, and are enjoying our car very much! More
Wonderful customer service Our experience was excellent from start to finish. Ted & Aaron are both wonderful to deal with. This is the second vehicle we bought from them & we Our experience was excellent from start to finish. Ted & Aaron are both wonderful to deal with. This is the second vehicle we bought from them & we will be return customers for sure. More
5 Star Customer Service We were not even thinking about buying a Ford. I was wanting a Honda and my husband was wanting a Mitsubishi. We were driving by, and the Sales Tent l We were not even thinking about buying a Ford. I was wanting a Honda and my husband was wanting a Mitsubishi. We were driving by, and the Sales Tent lured us in! We were looking at a 2013 Ford Escape SE. It was the "Gingerale" colour that we both liked. Tony introduced himself and asked if we would like to take it for a test drive. Why not! Well, we were both impressed with the vehicle, however we were on the fence about it. Tony suggested we look at the "Managers Special" inside the show room . It was a 2013 Escape SEL in the same colour. Well we fell in love with it and purchased it on the spot. After having it for only 1 day the engine light came on. Well, Tony had someone drive to my home, drop off another Escape and take ours to the shop. Over the coarse of the next 3-4 weeks it was in and out of the shop while they tried to figure out what was wrong with it. They supplied us with a courtesy car the whole time.They eventually called and talked with a Ford Engineer and got the problem solved. They kept us informed at all times. We have our vehicle back now, and are very impressed with it and the customer service that we received throughout the whole ordeal. Thank you! We would HIGHLY recommend Tony and the rest of his team! More