Oakridge Ford

Special Dennis D., Steve S. and Liz are awesome. I could go on and on but just summarizing how I feel about the service provided by each one of them. Also, Dennis D., Steve S. and Liz are awesome. I could go on and on but just summarizing how I feel about the service provided by each one of them. Also, I find it very impressive that Liz has remembered my name from the very first time I met her and every time I attend your dealership, she greets me with a big smile and "Hello Barbara, how are you?" That is a talent given the amount of clients that come into your dealership every day/week/month. Given our past experience with the dreaded 2012 Focus, I can only imagine how much grief your service dept takes from 2012 Focus/Fiesta owners and I must say that Dennis did everything he could to make things right but he can only do so much at the dealership level. It is up to Corporate to listen to the service staff. After all, it is the service staff who are on the front lines taking the heat! As for Steve, he is really taking care of us and is right on top of anything we call him about. I hope their hard work and dedication is appreciated as it is staff like this that keep your clients coming back. More

Buying first car ever from dealership Our sales person was Reese Patterson and he comes highly recommended and has a great personality. A very happy person whose very bubbly and overall g Our sales person was Reese Patterson and he comes highly recommended and has a great personality. A very happy person whose very bubbly and overall great to deal with. I would definitely recommend him to everyone I know and anyone looking for a new vehicle. Charles Gardiner was super for helping us with our financing and was even able to work wonders with our own personal bank. He offered us the maintenance plan which we feel very confident in having. He has been a great person and like Reese, a very happy and bubbly person to deal with. Nick Patton has been great in helping us with our service of unfortunate events so far with our car. He too has a great personality and seems highly knowledgeable with his work. Overall the three mentioned have been very good to deal with and will be highly referred by me to everyone I know that are looking to buy a new vehicle. More

Dealer review Dave was prompt, efficient, and knowledgeable, and a pleasure to work with while purchasing this new vehicle. Took his time and replied promptly to o Dave was prompt, efficient, and knowledgeable, and a pleasure to work with while purchasing this new vehicle. Took his time and replied promptly to our emails and questions and concerns. He responded quickly to our email from the website. Appreciated his friendly manner and patience. More

Service centre Dennis has been a wonderful service advisor to me on numerous occasions, always knowledgable and courteous when ever I needed his expertise, Oakridge Dennis has been a wonderful service advisor to me on numerous occasions, always knowledgable and courteous when ever I needed his expertise, Oakridge Ford are very fortunate to have an employee with his skill level. More

Fantastic experience buying a new 2015 Ford Escape From the moment we walked into the dealership we were greeted by Derek (who we had read about on Dealer Rater) who made the entire process seamless. D From the moment we walked into the dealership we were greeted by Derek (who we had read about on Dealer Rater) who made the entire process seamless. Derek was helpful in answering all our questions and helping us make the best decision. Luae handled our contract and again was very helpful in answering all our questions. Highly recommend this dealership and Derek as a salesman. We will definitely be back when we need to trade in our next car. More

Sales professional Having bought a couple of vehicles from Oakridge through Kelly-Carl begg I would recommend this dealership to family and friends. Kelly was extremely Having bought a couple of vehicles from Oakridge through Kelly-Carl begg I would recommend this dealership to family and friends. Kelly was extremely helpful in assisting me in my choice of vehicle, and she has provided excellent follow up after sales which I appreciate very much. More

Helpful and honest Had a great experience. Reese was knowledgeable, flexible, honest and a pleasure to deal with. Would definitely recommend working with Reese if you Had a great experience. Reese was knowledgeable, flexible, honest and a pleasure to deal with. Would definitely recommend working with Reese if you are looking for a new Ford. More

Service LISTENED TO & UNDERSTOOD my problem The service advisor (Dennis), shop foreman (Collin), and technician, actually listened to my concerns and interpreted them into constructive action. The service advisor (Dennis), shop foreman (Collin), and technician, actually listened to my concerns and interpreted them into constructive action. Most important they all kept me aware of what they discovered, explained in layman terms what was wrong and how they were going to fix it, and gave me trust in the people and the process. They did not patronize me. My car is back on the road, and a negative has been turned into a positive experience. More

Service professionalism Had a great experience with Dennis. I was greeted very professionally and explained what they needed to do. And the car was ready in a timely manner - Had a great experience with Dennis. I was greeted very professionally and explained what they needed to do. And the car was ready in a timely manner - as promised. Great advisor and great guy to deal with! More

Fantastic experience My husband and I went to Oakridge Ford with our son to help him shop for a new truck. We dealt with Derek Desmarais. Derek was a great fit for us. He My husband and I went to Oakridge Ford with our son to help him shop for a new truck. We dealt with Derek Desmarais. Derek was a great fit for us. He is a very likeable person and he really cares about the customer needs. He went out of his way to try to get the deal we were looking for. We had great conversation with him and he worked hard on our behalf. We as parents were very happy with the service he provided to our son and us regarding the final sale of a brand new custom built truck. It was a huge purchase and he made sure we got what we wanted. We left the dealership very happy and we would go back to Derek in the future if we were looking to buy a vehicle. We would also recommend him to anyone looking to buy a vehicle. Thanks again Derek. Excellent job! More