Oakridge Ford

Service excellence I bought a Ford Escape in Feb. 2015 at another dealership, but where I purchased my Ford has not impacted the excellent service provided by Oakrdge Fo I bought a Ford Escape in Feb. 2015 at another dealership, but where I purchased my Ford has not impacted the excellent service provided by Oakrdge Ford and their staff To date I have worked with both Dennis and Sandy and I can't say enough about their customer service skills. They respect their customers, hear their concerns and work diligently to ensure the issues are resolved. Excellence is what you can expect. More

Great experience All round great service and experience. Very helpful with all our questions and concerns through the buying processes. Followed up many time to make s All round great service and experience. Very helpful with all our questions and concerns through the buying processes. Followed up many time to make sure we had everything we needed. More

Above and beyond I had a very pleasant experience at Oakridge Ford. David was extremely helpful and professional. He went above and beyond to get me the f150 that I wa I had a very pleasant experience at Oakridge Ford. David was extremely helpful and professional. He went above and beyond to get me the f150 that I wanted. I will definitely refer David to my friends, family, co-workers etc. Thank you David More

Informative, knowledgeable and fair. David and all the team at Oakridge Ford are and always have been great to deal with. Truly enjoyed my experience and have and will continue to deal wi David and all the team at Oakridge Ford are and always have been great to deal with. Truly enjoyed my experience and have and will continue to deal with and refer people to David. More

Flawless 2016 purchase David Sharpe and the team at Oakridge Ford were great to deal with. He's very knowledgable and made my 2016 F150 purchase a flawless. Would recommend David Sharpe and the team at Oakridge Ford were great to deal with. He's very knowledgable and made my 2016 F150 purchase a flawless. Would recommend dealing with David! More

No pressure shopping at Oakridge Ford Mike offered us a no pressure experience shopping at Oakridge. We felt welcomed and free to ask any questions needed. He also let us shop at our own Mike offered us a no pressure experience shopping at Oakridge. We felt welcomed and free to ask any questions needed. He also let us shop at our own pace. Bought an Escape and its been great. Thank You Mike and Oakridge Ford. More

Awesome service David was very helpful and informative in assisting us purchase our new Ford Edge. He was very professional and congenial. Very customer oriented pr David was very helpful and informative in assisting us purchase our new Ford Edge. He was very professional and congenial. Very customer oriented providing excellent service. We were totally pleased with the experience. He is a true asset to your dealership. More

Excellent Customer Service I have purchased 2 cars from David Sharpe and will definitely recommend him. He went over and above to assist me. Very pleasant and helpful to work I have purchased 2 cars from David Sharpe and will definitely recommend him. He went over and above to assist me. Very pleasant and helpful to work with. More

Boom!! I purchased my second vehicle from Oakridge for from Reese, he did everything for me and found exactly what I wanted. He was fast, attentive and under I purchased my second vehicle from Oakridge for from Reese, he did everything for me and found exactly what I wanted. He was fast, attentive and understand of my wants and what I could afford. Overall the Oakridge Ford sales teams from finance to sales men did an amazing job on getting me in my new 2016 Ford Fusion. Thank you More

Looking for a Ford in London? Oakridge Ford is the place! I bought a new 2015 Ford F150 XLT from Oakridge Ford. My salesperson Reese Patterson was amazing and listened to what I needed. He worked hard to find I bought a new 2015 Ford F150 XLT from Oakridge Ford. My salesperson Reese Patterson was amazing and listened to what I needed. He worked hard to find the right fit and even stayed far past closing to accommodate the deal. I truly appreciated that when it came down to the details and package he worked with me to fit within my budget and prioritize the options for greatest value. Along with Mike Alguire they made sure to do the best possible. Despite the fact that there are technical issues with the truck, Reese's proactive and hands on approach has helped alleviate the frustration. At the end of the day they cannot be blamed for the product. Even after purchase, Charles Gardiner tailored the contract to what fit me and not pushed every option possible. Finally service was a delight to deal with, giving advice and even changed headlights for a reasonable 25$. I highly recommend Reese, Mike, Charles and all the staff at Oakridge Ford if you want a Ford specifically. The sales process, purchase, and staff were excellent by many means. I gave a "good" rating simply because the dealership is above average thanks to the above mentioned personnel and service but the vehicle itself is average at best. There are many minor issues that are simply the fault of things not being followed through to the end in the production and design of the product, That being said the Ford F150 seems to be the best truck out there taking into consideration car ratings, joy to drive and my personal logic. Which is an unfortunate state for the truck class. Sync is great for basic functions that any vehicle performs. Yet if you try details like 24hr clock, playing outside sources, or speaking too quickly on phone commands it will reset on you. Sync online (diagnostic, updates, etc.) are non existent in Canada. The alarm will not turn off if you simply click open on the remote (need to physically open the door), there is no one touch wiper function, automatic lights even when calibrated do not respond well, the instruments are highly inaccurate (km to empty, etc.), no indicator that the bed door is open... Anyways, like mentioned the product is average at best, but the staff at Oakridge Ford do an amazing job helping you the best that you can given that fact. Friendly, helpful, and willing to help explain everything and answer any questions. More