Oakridge Ford

Excellent Service Department and Transmission Mechanic I recently acquired a 2011 Ford Fiesta from a family member who no longer wishes to drive. During a few appointments so far, the staff at Oakridge Fo I recently acquired a 2011 Ford Fiesta from a family member who no longer wishes to drive. During a few appointments so far, the staff at Oakridge Ford are assisting me to ensure the overall safety of the vehicle. In particular, there is a matter associated with a Ford transmission recall. Dennis and Sandra have provided polite and expert customer service during my appointments. I also want to commend Bill the transmission mechanic for his outstanding contribution. This gentleman personally met with me and explained complicated transmission aspects in a helpful and straightforward manner. More

Friendly, Helpful and Courteous My experience with Reese Patterson selling a vehicle and leasing another was smooth and painless; I won't hesitate to go back in the future! Thank you My experience with Reese Patterson selling a vehicle and leasing another was smooth and painless; I won't hesitate to go back in the future! Thank you Reese! More

Great Sales person Reese was very kind and helpful, he was able to answer all of my questions, will always recomend someone that wants to buy a car to go and speak to hi Reese was very kind and helpful, he was able to answer all of my questions, will always recomend someone that wants to buy a car to go and speak to him. More

Smooth Process At the beginning of December we had settled on waiting until December 2016 and Reese was very understanding. We got a call from Reese this morning w At the beginning of December we had settled on waiting until December 2016 and Reese was very understanding. We got a call from Reese this morning with an exciting promotion and amazing offer for our van on trade. Done deal. Reese works hard for customer satisfaction and remembers exactly what you're looking for. Zero pressure sales experience. Charles in finance was great as well, explains everything with no forced up sell on additional products. Abe was very helpful, and also very engaged with the customer. Best new vehicle sale process I've ever been a part of. More

First time buyer as a first time buyer, Ford made my experience not only easy, but exciting! It was a very comfortable vibe and they treated me so well. They took the as a first time buyer, Ford made my experience not only easy, but exciting! It was a very comfortable vibe and they treated me so well. They took the time to break everything down for, and with every service or repair they continue to treat me this way. I have and will continue to send any of my friend and family there!! More

Friendly, professional It was a good experience with the sales men, resse is a great salesman I'd tell anyone to go purchase a ford at this dealership. Great place great sta It was a good experience with the sales men, resse is a great salesman I'd tell anyone to go purchase a ford at this dealership. Great place great staff More

Good friendly service. I was pleased with the service that I received. The staff were polite and listened to my concerns and what I was looked my for. Responses were timel I was pleased with the service that I received. The staff were polite and listened to my concerns and what I was looked my for. Responses were timely and everything was clearly explained. I felt like my business was important to everyone. Reese was friendly and did not come across as putting on a show to try and get me to buy. He was honest and sincere in his responses. I do appreciate this kind of service. More

amazing The dealer was great. Reese knew what he was doing and did everything he could to stay with in my budget. Found the perfect time truck with everything The dealer was great. Reese knew what he was doing and did everything he could to stay with in my budget. Found the perfect time truck with everything I was looking for in it. Would highly recommend. More

Very helpful and attentive to customers I had a great experience buying my truck from Reese. He was understanding of my business and family's needs and very informative. I would recommend I had a great experience buying my truck from Reese. He was understanding of my business and family's needs and very informative. I would recommend Reese to my friends and business partners any day. More

The Proper Experience 5 STARS! Given for the dealership and the salesman because Oakridge and Derek did NOT go overboard trying to sell me a car, it was the most laid back 5 STARS! Given for the dealership and the salesman because Oakridge and Derek did NOT go overboard trying to sell me a car, it was the most laid back place I've ever been too. Over the course of a year I have been to almost every "car lot" and "dealership" London has to offer and with nothing promising offered, or even prices being right (in my mind at least). Reluctantly I ended up deciding that I should look into a newer used vehicle and steer away from my usual choices of beater cars. Thankfully, google tracks you everywhere and saw that I needed a car and pointed me at Oakridge and I am more than satisfied(and also paranoid of google). Derek is insanely customer oriented, he was very laid back and confident in his work, it was as if he read my brain and knew I wasn't a fan of the stereotypical, blow up in your face, poor choice of advertising car lots, he and Oakridge are above and beyond that. Luae who was a huge help in financing was able to put everything onto the table and keep it in terms I could understand, he is just as confident in his work and customer oriented. Thank you Oakridge,Derek,and Luae, for making my holidays so much more better than expected and giving me a safe and stylish car. More