Back

Oak-land Ford Lincoln Sales Ltd

Oakville, ON

4.9
491 Reviews

570 Trafalgar Rd

Oakville, ON

L6J 3J2

Directions

By Type

491 Reviews of Oak-land Ford Lincoln Sales Ltd

May 08, 2026

I have always liked the professionalism as well the courtesy that they show the moment you walk in. I truly feel extremely comfortable dealing with them knowing that they will take care of my car. More

by Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Fish
May 01, 2026

Excellent experience from start to finish. Knowledgeable, approachable, available, and friendly staff. Everything was managed professionally from initial discussions to contract signatures. Th More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOHAMMAD WALI, Lou and the entire team
April 29, 2026

We have bought and leased cars from this dealer ship for a very long time we have always received excellent service More

by anspadafora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Trindade
April 28, 2026

The service has always been excellent, fast, professional and have always kept me updated with any concerns or findings that require attention. More

by mmachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fagnani, Michelle Fish
April 23, 2026

The service advisor Wyatt has earned my respect and deals with my needs very well thank you More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Carol
April 16, 2026

Always great service provided at Oak-Land Ford. Michelle Fish is always awesome, prompt service constant follow up and professional service More

by Dan u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Fish
April 14, 2026

Good customer service, reliable, friendly and dependable would highly recommend to everyone I am very satisfied More

by j.dabrowski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Unknown
April 13, 2026

I had a very disappointing experience with Oakland Ford, primarily due to how they handled a pricing issue. My brother and I visited the dealership on Saturday, April 11, where we were assisted by Saad, More

by Cindy Nguyen
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Saad and James Southworth
Apr 14, 2026 -

Oak-land Ford Lincoln Sales Ltd responded

Thank you for taking the time to share your feedback. We are sorry to hear that you left with this impression, as our goal is always to provide a clear and respectful experience for every customer. From your review, it is clear there was frustration around both the communication and the change in availability of the vehicle in question. Vehicle inventory can sometimes be subject to change, particularly when units involve multiple locations or are being discussed with more than one party, but we understand that this does not make the experience any less frustrating from a customer’s perspective. We also recognize your concern regarding the pricing and the communication around next steps. Our team always aims to present accurate information based on what is available at the time, while also working to identify suitable alternatives when circumstances change. We appreciate you bringing this to our attention. Feedback like this is important, and we will review your comments with our team internally. If you would be open to discussing the situation further, we would welcome the opportunity to connect with you directly.

Apr 15, 2026 -

Cindy Nguyen responded

Thank you for your response. To clarify, this was not simply a matter of inventory availability. I was physically at the dealership on Saturday, accepted the quoted price, and returned the same day at your team’s request to finalize the purchase. Your team stayed open for us, and we were ready to complete the transaction. We were asked to leave and return on Monday, only to be told the vehicle was “sold.” No alternative was offered to me—it felt like the situation was simply brushed off. When I inquired further, I was told there was an identical model available, but in black, and would be at a higher price than the original quoted price. It’s funny because the initial quote was for the same vehicle in black as well. From a customer’s perspective, this does not reflect a simple inventory change, but rather a failure to honor the quoted pricing. As mentioned in my review, I have documentation of the original quote. I’m open to discussing this further. The issue here is not the outcome, but how the situation was handled.

April 09, 2026

I had to have bum service done early and they did a nice job of accommodating my request. More

by CF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
April 08, 2026

Thanks to Charles Blom for referring us to Dave Khaira who was helpful and easy to work with during our vehicle purchase. He was prompt in answering questions and kept us informed on our order. Thanks to More

by billja2011
Recommend Dealer
Yes
Employees Worked With
Charles Blom, Dave Khaira, Daniel Zlatkine
1
...