Northwest Acura

Great buying experience very friendly and knowledgeable. Josh the general manager of sales is very approachable and caring. Effren our salesman is a credit to this great dealership. Friendly and knowledgeab Josh the general manager of sales is very approachable and caring. Effren our salesman is a credit to this great dealership. Friendly and knowledgeable he goes out of his way to help and even goes in on his day off to accommodate you. 5Star rating for Northwest Acura! More

We had the worst experience ever of buying a car in the dozen cars I’ve owned. This one is as worst as they come, even if I got robbed at a dealership I’ll feel better than Acura Northwest! They don’t k dozen cars I’ve owned. This one is as worst as they come, even if I got robbed at a dealership I’ll feel better than Acura Northwest! They don’t know how to deal with people, not sure how do they employ guys like Daniel McAlorum, the rebuttal we got is he doesn’t do sales as he’s the leasing manager. Customer service and courtesy doesn’t need to be taught, its part of being human! Our questions about a demos usages and difference is packages between variants of a RDX lead him to asking us to leave the dealership. The sales manager (Koh Law) tried to help, but we had been insulted enough to walk out of the dealership. That’s when I have owned a Acura and have referred 2 people to buy from this dealership. i feel bad for the friend I took with me to buy from them! These guys should be ashamed of themselves, they lack the most basic people skills forget about anything else! More

Purchase of Hyundai Kona I had an excellent experience at NW Acura buying a 2019 Kona. Effren Hachey my sales associate did an exceptional job helping me with the purchase. I I had an excellent experience at NW Acura buying a 2019 Kona. Effren Hachey my sales associate did an exceptional job helping me with the purchase. I never felt rushed, he listened and put me in the right vehicle - great communication and so polite. In the end I drove away very happy and definitely will return to this dealership. More

I went their for oil change service. While i was waiting for ride, i asked them if i can grab a chair and sit. They said sorry we can’t give you a chair cause of covid-19 situations.They had some empty chai for ride, i asked them if i can grab a chair and sit. They said sorry we can’t give you a chair cause of covid-19 situations.They had some empty chairs.I stand their for an hour . Then i just went outside and sit their. Someone from their company asked me for sitting outside. He said you can come inside cause it’s windy , and i can provide you a chair while your ride arrives. This is disgusting. It can happen to anyone, i expect them to be nice. More

Wonderful Service! "Sunny Khan was very helpful and knowledgeable. Would definitely recommend! He was very patient in answering our questions and helped us through the w "Sunny Khan was very helpful and knowledgeable. Would definitely recommend! He was very patient in answering our questions and helped us through the whole process of purchasing our vehicle. More

We have purchased 2 vehicles from Sunny Khan at NW Acura and highly recommend him for his expertise And honesty. NW also has an exceptional service dept. and highly recommend him for his expertise And honesty. NW also has an exceptional service dept. More

Pleasant experience buying a new Acura RDX. We decided to buy a new Acura RDX, for the safety features and comfortable interior. Sunny Khan was friendly, courteous and patient. He went extra-mi We decided to buy a new Acura RDX, for the safety features and comfortable interior. Sunny Khan was friendly, courteous and patient. He went extra-miles, even texting me back on his afternoon off. We liked the professional services received during the vehicle delivery process. Dean Clark, the delivery specialist, gave us a tour of the Service Center and explained to us the most important features of the new car. Also,we hope to have a great experience with the Service Department. Maria and Alex More

We were going into NW Acura as our last dealership of the day and were impressed with their friendliness and time taken to explain the RDX models and specs by Sunny Khan. We came back a few more times and he day and were impressed with their friendliness and time taken to explain the RDX models and specs by Sunny Khan. We came back a few more times and he was always patient and professional. The other members of team were also helpful and professional. Namely, Dean Clark(whom we will probably need a review with after our trip!) Kevin Lu and Mischa. More

Excellent Experience Buying a Pre Owned RDX Drove out from Winnipeg last weekend to buy a ”new for us” RDX, and it was an all round excellent experience! Danny was great to work with over the ph Drove out from Winnipeg last weekend to buy a ”new for us” RDX, and it was an all round excellent experience! Danny was great to work with over the phone leading up to the trip. He answered all my questions and sent additional pictures & video and co-ordinated a test drive with a friend of mine. Koh was also very good to work with as we finalized all the details on the deal. When we arrived the car was out front waiting for us - super cleaned and polished inside and out (brand new floor mats)! Danny met us in the lot and guided us through the next steps. I had been concerned about the battery, and they had put a new one in for us. Koh made sure we were well looked after. Misha was fantastic in speeding us through the paper work and went the extra mile in helping us get the insurance in place to drive back to Manitoba. Dean was very patient and an excellent teacher on the RDX Technology features in the car, he answered every question I could throw at him. Danny even had my wife’s Rav4 cleaned for us! It has been a great experience with NW Acura, and a great first week with the RDX! Tom D. More

NW Acura sale team provided friendly experience to me. Sale specialist, Osamu Hasegawa, provided friendly and professional knowledge to me for selecting the right vehicle. Sale manager, Koh Law, worked har Sale specialist, Osamu Hasegawa, provided friendly and professional knowledge to me for selecting the right vehicle. Sale manager, Koh Law, worked hard to resolve issue and rectified satisfactory. General sale manager, Josh Lam, has communicated and follow up professionally after purchase of the vehicle. More