Northway Ford Lincoln
Brantford, ON
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1,568 Reviews of Northway Ford Lincoln
Wasting my time I’ve been to this dealership three times for oil change service to my Shelby GT350 Mustang. The second time they took 3 hours to do my oil change b I’ve been to this dealership three times for oil change service to my Shelby GT350 Mustang. The second time they took 3 hours to do my oil change because they didn’t have enough of the 5w50 my car takes. The third time was just the other day. They dumped the oil out of my car and then realized they did not have the proper oil filter on hand for my car. I now have to take my car back when they get around to finding the correct filter. I also reminded them to make sure they have enough oil. I am definitely not happy with their service. I will be going to Cambridge next time. Too bad you lost a valuable customer. More
New 2019 Ford Escape SEL Mac was a pleasure to work with and he made the entire process quick and easy. Mike was really helpful and knowledgeable with the financing and additi Mac was a pleasure to work with and he made the entire process quick and easy. Mike was really helpful and knowledgeable with the financing and additional warranty information in the office, overall a relaxed atmosphere and everyone was very pleasant More
Great Dealer, Frustraing Admin Process I went in to Northway Ford thinking of purchasing one vehicle and ended up leaving with an even better one. Todd was understanding of my financial sit I went in to Northway Ford thinking of purchasing one vehicle and ended up leaving with an even better one. Todd was understanding of my financial situation and was able to give me an even better deal with an even better vehicle! As a woman you often come across great difficulty in purchasing a vehicle and being taken advantage of. Todd was very transparent and explained everything to great lengths making sure I was making an informed decision. The only process that wasn’t pleasant, in fact was frustrating, was after I had driven off with the vehicle, the business manager who had told me everything was good to go, kept emailing me with things she forgot to grab from me (more insurance info, references, pay stubs) things that should’ve been requested when I bought the vehicle or even when I came to pick it up. This emailing back and forth went on for about 2 weeks after I had already picked up the vehicle. Will definitely be recommending Todd to friends and family. He made my Northway experience, and alleviated the majority of the stress that comes with purchasing a vehicle. He even went above and beyond by personally delivering my cheque’s to my workplace! Thanks Todd! More
Positive Experience Stacey was very helpful in finding the right vehicle for us. He took his time to listen to what we wanted in a vehicle and answered all of our questio Stacey was very helpful in finding the right vehicle for us. He took his time to listen to what we wanted in a vehicle and answered all of our questions. Stacey was very patient with us even when we asked the same questions a couple of times. When I picked up my new escape he was very happy to help me understand all the electronics my new vehicle had to offer. More
Good Experience We had a great experience with Ashley! We came from out of town and she accommodated our schedule even though it didn’t coincide with hers. We would r We had a great experience with Ashley! We came from out of town and she accommodated our schedule even though it didn’t coincide with hers. We would recommend her! More
Ford Family all the way! HIGHLY recommend Stacey Cooke. We live far from dealership so we do business over the phone. He always gets us what we are looking for. This time we b HIGHLY recommend Stacey Cooke. We live far from dealership so we do business over the phone. He always gets us what we are looking for. This time we bought 3 and we are all happy. Great guy to deal with. Thanks Stacey! Stephanie is amazing too, very efficient, and a pleasure to deal with. We always refer Northway Ford to anyone looking for a new vehicle. More
Buy from Chad at Northway Ford We love the SUV Chad sold us. He was very conscientious, working hard to make sure we were happy. We would definitely buy from him again! We love the SUV Chad sold us. He was very conscientious, working hard to make sure we were happy. We would definitely buy from him again! More
Stacey Cooke Ive purchased 3 new vehicles at Northway Ford, through Stacey Cooke. He always finds me exactly what Im looking for! Awesome customer service. 5 Stars Ive purchased 3 new vehicles at Northway Ford, through Stacey Cooke. He always finds me exactly what Im looking for! Awesome customer service. 5 Stars! More
I bought a new 2018 F-150 The salesmen Stacey Cooke was awesome he went over everything with us while picking out the vehicle we wanted. When we picked up the new vehicle he we The salesmen Stacey Cooke was awesome he went over everything with us while picking out the vehicle we wanted. When we picked up the new vehicle he went over all controls & showed as how to use the app on our phone. He was the best salesman I have worked with in a long time. Mike in finance was awesome as well going over everything with us & not trying to talk us into anything else that we didn’t want or need More
Incredible Service! Just bought a brand new Fusion at an unbeatable price. The service from Stacey was amazing, and I highly recommend Northway Ford Lincoln for anybody b Just bought a brand new Fusion at an unbeatable price. The service from Stacey was amazing, and I highly recommend Northway Ford Lincoln for anybody buying new. More