Northway Ford Lincoln

Special Thanks to salesman, Chris Birley! Thank you to Chris and Lori for a great buying experience. Chris went beyond our expectations to make sure that we got the car we wanted. Thank you to Chris and Lori for a great buying experience. Chris went beyond our expectations to make sure that we got the car we wanted. More

Love my 2013 Escape Special thanks to the amazing staff including Chad Murphy, Rob Farrington and GM Paul Tavernese for making my car buying experience amazing. Chad went Special thanks to the amazing staff including Chad Murphy, Rob Farrington and GM Paul Tavernese for making my car buying experience amazing. Chad went above and beyond with customer service, making the buying process easy for me with my busy schedule. I love my 2013 Ford Escape. It's the perfect vehicle for me. Everyone on staff is very friendly and helpful. I will return to Northway Ford for my next purchase in a few years. More

Excellent salesperson Had some concerns about dealing with north way Ford as I had a negative experience back in 2008. Shared my concerns with the salesman (Chris Lye).and Had some concerns about dealing with north way Ford as I had a negative experience back in 2008. Shared my concerns with the salesman (Chris Lye).and he assured me that I would not have any concerns with this purchased. We took vehicle for test ride and found it pulled to the side. Returned to dealership Purchased vehecile and shared concerns about vehecile which was written down. When I returned for finance car, I mention to the finance lady and she again wrote down concerns Picked up car, drove home and noticed car still had original pulling. Appointment was set up to bring car in. Waited for car about 45min and the was given a bill for $200.00 plus. Refused to pay bill. Bill taken to finance office as salesman was notin that day. Bill was returned paid. Is it common to pay $200.00 plus for an ailment. Thank you for your time. Joan Martin More

north way ford and Lincoln saved me again 5 years ago I bought my first car here, rob Farrington was able to help me achieve this with ease, rob did a great job of finding a very safe and reli 5 years ago I bought my first car here, rob Farrington was able to help me achieve this with ease, rob did a great job of finding a very safe and reliable car for me, so reliable I still have the car,runs great still and dosnt owe me a penny. I ran into an emergency recently and needed another vehicle quick I got ahold of rob again and he was able to find me another vehicle within 2 days just in time for when I needed it hassle free I couldn't of asked for a better representative rob was very helpful friendly and determined it was an amazing experience, and thanks so much to Elise Bradford for making paperwork so easy:) I recommend this dealer to anyone who's looking for friendly service and a great deal on their vehicle! Thanks again people of Northway Ford and Lincoln More

Just fair We bought a used Ford Fusion, but after we had agreed on the price, we were referred to the Business Manager to finalize the deal, and learn about the We bought a used Ford Fusion, but after we had agreed on the price, we were referred to the Business Manager to finalize the deal, and learn about the extended warranties available. If we had realized the car we loved only had 6,000 kms left on the manufacturer's warranty, and the cost of the warranties available for purchase, we would have held out for a much better deal. Once home, we pulled out the Vehicle Purchase Agreement to see if it was, in fact, binding. Seeing it was, we decided we had to live with it. My suggestion would be - don't trust the salesman to inform you of such things BEFORE the deal is made. More

Very Happy Customer I love my new truck and I had a great experience buying it! Everyone was very friendly and helpful. Chris and Lori were amazing! I will be going back I love my new truck and I had a great experience buying it! Everyone was very friendly and helpful. Chris and Lori were amazing! I will be going back in the future, and will recommend Northway Ford Lincoln to all my family and friends! More

Couldn't be happier Excellent customer service. Being a returning customer we traded in two of our vehicles and was able to get two new 2014 models that we absolute lov Excellent customer service. Being a returning customer we traded in two of our vehicles and was able to get two new 2014 models that we absolute love for the same price we were paying before. They have taken care of any questions and concerns we have had in a timely manner. I'm sure we continue to have fords in our driveway for a very long time! More

SUV Purchase We recently purchased our third vehicle from this dealership. Our salesman, Stacey Cooke, went above and beyond to assist us. All of the staff are e We recently purchased our third vehicle from this dealership. Our salesman, Stacey Cooke, went above and beyond to assist us. All of the staff are extremely pleasant and easy to work with. I have a few questions and they were answered fully. I was apprehensive about trading in my current vehicle as there was nothing wrong with it; we just went with a newer model. After speaking with staff, they completely understood and assured me I would not regret my decision. I have been driving my 2013 Ford Escape (our third Escape) only for a short bit and I am already in love with it. More

Great service. Chad Murphy Sold us the car. Great salesman nice and friendly. When we come back we will ask for Chad. Northway Ford Lincoln Brantford is the way Chad Murphy Sold us the car. Great salesman nice and friendly. When we come back we will ask for Chad. Northway Ford Lincoln Brantford is the way to go. More

Thank you NORTHWAY FORD! As soon as I walked ino the dealership I was met by Chris Lye. Within moments I knew that He would be the one I'd buy a new vehicle from! Chris is fri As soon as I walked ino the dealership I was met by Chris Lye. Within moments I knew that He would be the one I'd buy a new vehicle from! Chris is friendly, disarming, knowledgable, and honest. He was personable but maintained a level of professionalism. I felt like I'd made a trusted friend and left believing that if I ever had any questions or concerns about my new Ford Escape, he really would help me! There wasn't a question he didn't have te answer for. He spent nearly an hour showing me all the bells and whistles in my new vehicle, making sure I knew how to work everything before I left the lot! Since then, he has called to see how I love my Escape and if there was anything he could help me with! He is seriously the best salesman I have ever met! Ford is lucky to have him! Lori Wilson was also amazing. In fact today when I went into the dealership to give them something, she actually remembered my name, as did Chris! She explained the financial end of things very well. She was patient to answer all my questions and didn't make me feel pressured in any way. I will highly recommend NORTHWAY Ford in Brantford to everyone I know! I will tell them to ask for Chris Lye and tell them when it comes time to talk money, thy will be in good hands with Lori Wilson. Thank you Chris and Lori!!! I LOVE MY FORD ESCAPE!! More