Northway Ford Lincoln

Great Experience My resent purchase of a Ford Escape was made very easy by the great service I was given from Chris. He was extremely friendly and helpful answering My resent purchase of a Ford Escape was made very easy by the great service I was given from Chris. He was extremely friendly and helpful answering all of the questions I had. He walked me through all the steps and made things very simple for me to understand. I would suggest anyone looking for a vehicle to go in and chat with Chris. Kyle Knechtel More

First vehicle, thank you for a memorable experience Came to Northway Ford with my parents to purchase my first vehicle. I spoke with Stacey before we arrived and confirmed availability of the vehicle. U Came to Northway Ford with my parents to purchase my first vehicle. I spoke with Stacey before we arrived and confirmed availability of the vehicle. Upon arrival Stacey took good care of us showing us the vehicle I was interested in. Stacey took care of preparing all of the paperwork for us and setting up to have the winter package put on the vehicle before I took the car home. We then were directed to Elise to complete the remainder of the paperwork and finalizing the purchase. Stacey insured all our requests had been met when we came to pick up the vehicle. Both Stacey and Elise made this a very memorable experience for me which I will never forget. Thank you very much. More

A Pleasant Experiance When we came into Northway Mercury, Chris Lye met us and was very helpful and friendly, he asked what type of car we were interested in and invited us When we came into Northway Mercury, Chris Lye met us and was very helpful and friendly, he asked what type of car we were interested in and invited us into his office. We found a car we wanted and Chris set the trade in sale in motion. He introduced us to Elise who prepared all the paper work for us. After the sale when we picked up our vehicle Chris took a lot of time showing us where everything is and how things worked, he even set up our cell in Blue Tooth for us. He is a very pleasant person and an excellent representative for your Dealership. We are very pleased with the service we received. More

Thank you Northway! Great Experience! I love my Lincoln MKT! When we needed to get a new car in a hurry, Northway came through. We found the perfect MKT at Northway - perfect colour, package, year, price, still When we needed to get a new car in a hurry, Northway came through. We found the perfect MKT at Northway - perfect colour, package, year, price, still on warrantee, not driven in winter - it couldn't be better! We had been looking at the MKT but never thought we'd find it used in this condition. Chris Birley and Paul gave a great price on our trade in and final pricing; Chris is a stellar sales person. Lori was quick and efficient. Northway made it easy for me and my family - and when you've got two little boys, it is difficult to shop for cars, to say the least! I am recommending Northway to anyone interested in a new or used cars - even if you live in Toronto! Northway is #1. Chris More

No Sucker I visited this dealer because of the ad they ran in Car Pages. The ad was misleading as it said the car was never licenced with 165km on it. On anothe I visited this dealer because of the ad they ran in Car Pages. The ad was misleading as it said the car was never licenced with 165km on it. On another line it was listed as used ( first red flag ) . The salesman told us that it was a factory reconditioned do to wind damage at the Ford plant. I asked for a carfax. He showed me one that did not have a cover page with the cars VIN number, ( second red flag ). We go to write the deal and the lady tells us that the warranty had already started a month ago ( third red flag ). She proceeds to tell us that the car had been licensed and had over $8,000 dollars worth of damage repairs on it ( forth and final red flag ). This is when we told her we were misled by the sales person and he had not been transparent. We then asked for our generus deposit back. They the told us we would have to come back on the Monday because the lady that does the refund was not in till then. This was the fourth and last time back, and recieved our refund. I don't blame the dealer, but the manager should know whats going on and keep every one in check. As for that salesman he should be selling things at the side of the road!! Also take the top salesman of the year away from him. I hope this dealership deals with salesman like this because it gives them a bad name! More

Buying my first car I walked into Ford with my dad to buy my first car and Elise and chad were the most helpfuly people I've ever dealt with they helped me find a brand n I walked into Ford with my dad to buy my first car and Elise and chad were the most helpfuly people I've ever dealt with they helped me find a brand new car in my budget and had me driving off the lot by the end of the week, I can't extend my gratitude enough to them, I highly recommend seeing them to buy a car!! More

Our first big luxury buy was a positive experience. John Bolt and Lori Wilson were friendly but respectful, accommodating but not pushy. We knew what we wanted and John found it and made himself availa John Bolt and Lori Wilson were friendly but respectful, accommodating but not pushy. We knew what we wanted and John found it and made himself available at our convenience. He educated us on the new vehicle without being overwhelming - left the door open to respond to our questions and concerns anytime. He made it fun. Lori was knowledgeable and didn't push too hard on all the extras that add up incredibly. She did eventually answer our questions - but we have to admit both were very busy. It was a positive and exciting experience - and we were comfortable which hasn't historically been our car-buying experience. More

First time NEW car buyer - great experience Very happy with how I was treated and the experience in general. I never felt intimidated. Chris and Lori were able to get me exactly what I wanted Very happy with how I was treated and the experience in general. I never felt intimidated. Chris and Lori were able to get me exactly what I wanted in a year-end model promo sale on a Fusion. They were also able to arrange my desired upgrades to my new Fusion to make it 'my own'. When there were some minor delays in shipping for one of the upgrades, Chris worked to get me a rental / loaner vehicle without any cost/hassle to help with the extended delivery date. Thanks, Chris and Lori! I will be enjoying my beautiful new Fusion for years to come. More

Third Times a Charm This is my third purchase and I've also already recommended a friend who purchased as well. Always treated as part of the family and will continue com This is my third purchase and I've also already recommended a friend who purchased as well. Always treated as part of the family and will continue coming back More

Honesty Bought my 2014 F 150 Platinum from Stacey Cooke at Northway Ford in Brantford.He made me feel very comfortable and no pressure at all.Would recommend Bought my 2014 F 150 Platinum from Stacey Cooke at Northway Ford in Brantford.He made me feel very comfortable and no pressure at all.Would recommend Stacey to anyone who are in the process of buying a vehicle now. More