Northway Ford Lincoln

Not give all the facts We were not given all of the facts regarding the new vehicle we purchased. While being distracted by deceptive figures key features missing from the v We were not given all of the facts regarding the new vehicle we purchased. While being distracted by deceptive figures key features missing from the vehicle were overlooked. More

Good Experience With Northway Ford I had an excellent experience dealing with Northway Ford. The sales representative, John Bolt, was very knowledgable, and patient with me. He worked h I had an excellent experience dealing with Northway Ford. The sales representative, John Bolt, was very knowledgable, and patient with me. He worked hard to make sure I was getting the best deal for my price range. He was friendly and willing to answer any questions I had. More

A A great place to deal!!!! We were very impressed with the overall sales experience. The salesman ,was very helpful through out the whole deal. we were very pleased with our tra We were very impressed with the overall sales experience. The salesman ,was very helpful through out the whole deal. we were very pleased with our trade in price and the new purchase. Chris Lye was a great guy to work with, and also took all his time to assist us. More

it's a joke "NO"rthway , it basically says it all right there. Make sure your getting everything you deserve , don't be fooled because that's what they will try "NO"rthway , it basically says it all right there. Make sure your getting everything you deserve , don't be fooled because that's what they will try to do to you More

Great experience! Level of service was fantastic. Process to trade in my car was quick and easy! Got a great deal and am very happy with my purchase so far. Level of service was fantastic. Process to trade in my car was quick and easy! Got a great deal and am very happy with my purchase so far. More

New Car Experience Picked up a new Explorer on a Friday night, that is what time was convenient for myself. Salesman was off that day, but knew I would be in at 7 p.m. Picked up a new Explorer on a Friday night, that is what time was convenient for myself. Salesman was off that day, but knew I would be in at 7 p.m. and said another salesman would assist. Signed the papers and Finance person gave plates to a green kid dressed like a wanna be salesman. Told him to bring the vehicle up. I was told vehicle had 27km on it, when finally got to a cold vehicle left in the dark and not running, i discovered it had 77km on it, not just a couple a km for a test. By the way, in service km still have not been updated. I ordered mats and snow tires, mats were shoved in back still in box. Snow were on but TPMS were not set, navigation was not working and said card was missing. Called back after traveling 4km from the dealer, no one left there that could assist me. Then I found out the wrong size tires were put on. When I finally cleared that up and came back in to get them swapped, it 2hr and 20 mins to do. At that time i noticed a door out of alignment and service guy told me I would have to come back and make an appointment as they had no body shop and could not fix. At any other dealership , this vehicle would have been left in a warm well lighted service bay to give a proper inspection prior to delivery. Seems picking up a $50k vehicle on a Friday night is a huge pain in the xxx for this dealership. More

not impressed was lied to about the gas mileage and couldn't even put a bed liner in so the truck doesn't look complete at all was lied to about the gas mileage and couldn't even put a bed liner in so the truck doesn't look complete at all More

Out of Town Purchase Cold call to Andrew Nogueira at Northway Ford from Kingston, Ontario looking for a 2015 Escape. Superb customer service, knowledge, and price. Whe Cold call to Andrew Nogueira at Northway Ford from Kingston, Ontario looking for a 2015 Escape. Superb customer service, knowledge, and price. When I picked up the car, both Andrew and Lori were friendly and extremely professional and accommodating. I definitely will talk to Andrew the next time I want a Ford or Lincoln. More

Top Notch Experience We have never dealt with Northway Ford but purchased a new 2014 Ford F150 XLT on Friday January 2nd. We picked up our vehicle to-day and very pleased We have never dealt with Northway Ford but purchased a new 2014 Ford F150 XLT on Friday January 2nd. We picked up our vehicle to-day and very pleased with the whole experience. Our sales rep was Chad Murphy and business manager Lori Wilson. They both made us feel very welcome, answered all our questions with courtesy and patience. Our experience was top notch and we would recommend both of these people when looking to purchase a used or new vehicle. Thanks Chad & Lori for all of your help. Les & Bev More

awesome truck buying experience Was the best and easiest truck buy experience i ever did. I would recommend this dealership to any one looking for a new or used vehicle! Was the best and easiest truck buy experience i ever did. I would recommend this dealership to any one looking for a new or used vehicle! More