Northway Ford Lincoln
Brantford, ON
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1,586 Reviews of Northway Ford Lincoln
Special feeling I have never been someone that has been impressed with cars because they have always been a part of my work experience and so cars have been a way of I have never been someone that has been impressed with cars because they have always been a part of my work experience and so cars have been a way of getting from 'here' to 'there' for me. I have now purchased two cars from Northway Ford, each time dealing with Rob Farrington et al. and after both times and after all the servicing that I have had done (I am religious about having servicing done on time/mileage), I have been impressed and very happy with what I was sold, the servicing and how everyone was a gentle person in how they dealt with me. Now for the car, I have never felt so 'special' as when I drive this Lincoln and I am beginning to appreciate why friends and colleagues get excited about the ride and all the options in this MKC Lincoln. Thank you for all your efforts from Rob and the sales group to the service department. Well done Robert Close More
New car purchase Chris was awesome to deal with. He was very professional and suggested things we did not think of. We would definitely recommend Chris to friends and Chris was awesome to deal with. He was very professional and suggested things we did not think of. We would definitely recommend Chris to friends and family!!! More
New Car Review This is the second vehicle we have purchased this year and both times we used Stacey Cooke as the Salesperon. He was an amazing help to us and both of This is the second vehicle we have purchased this year and both times we used Stacey Cooke as the Salesperon. He was an amazing help to us and both of our deals went super smooth. More
Service with no appointment I had very quick and friendly service to see to my complaint. I stopped in without an appointment to check out a noise under the car and was immediate I had very quick and friendly service to see to my complaint. I stopped in without an appointment to check out a noise under the car and was immediately looked after. More
Amazing service, with just a couple of hiccups. Let me preface this by saying that Chris and Elise have been nothing short of accommodating, friendly, kind, and easy to work with. They are the reaso Let me preface this by saying that Chris and Elise have been nothing short of accommodating, friendly, kind, and easy to work with. They are the reason this review is a 5 and not a 4. Chris would respond to me via email, text, or phone call in a very reasonable amount of time, even when on his day off, and has went out of his way several times to assist me and cater to my querries. They are understanding and it feels like they really do try to meet your requests. Not once did I think I was being tricked or deceived. There were a few hiccups with certain service requests, but that was not Chris or Elise's fault, and they are actually helping me resolve the situation, even though the deal was finalized and the car was already delivered. Again, they make this a 5 star review. Small issues aside, the customer service here is outstanding, and for that alone I will definitely be shopping here for my next vehicle. Highly recommended. More
I worked with Johnny Bolt from Northway Ford Lincoln! John Bolt is probably the best car salesperson I have ever dealt with. He was professional, courteous, prompt and detailed. What he promised is what I John Bolt is probably the best car salesperson I have ever dealt with. He was professional, courteous, prompt and detailed. What he promised is what I got!! I wish he worked for me in my Furniture Business because he would be the best on my floor!! More
Very happy with this dealership & purchase Amazing staff & service! Highly recommend this dealership & we will definitely be repeat customers. John Bolt in sales will find what you're looking f Amazing staff & service! Highly recommend this dealership & we will definitely be repeat customers. John Bolt in sales will find what you're looking for & Elise in financing gets your paperwork done quickly. Very friendly staff all around including the service department. More
very helpful Martin mcnaughton is an awsome salesman ..helped out greatly and was very knowledgeable and got the job done . I would like to acknowledge dave miller Martin mcnaughton is an awsome salesman ..helped out greatly and was very knowledgeable and got the job done . I would like to acknowledge dave miller for making all the paper run smoothly More
Fantastic Customer Service Everyone was warm and welcoming from the first step inside the dealership. Martin McNaughton was an amazing sales person to deal with as he greeted us Everyone was warm and welcoming from the first step inside the dealership. Martin McNaughton was an amazing sales person to deal with as he greeted us with laughter and a smile on his face. Making himself available to our evening and weekend hours was a huge bonus and greatly appreciated. The staff went above and beyond our expectations with the entire process of purchasing a vehicle. I would definitely reccommend anyone looking for a new or used car to visit this dealership, especially if you want to be treated as number one. More
Great experience!!! Chris lye was amazing to deal with. He was like dealing with a family member. He got us in the car which met all our family needs. I would recomme Chris lye was amazing to deal with. He was like dealing with a family member. He got us in the car which met all our family needs. I would recommend Chris to anyone! More















