I first saw a car I wanted online, and called the dealership. Ashley answered, and even though the vehicle I saw online was just sold, she immediately found us a better one with the same specs, but less mileage. We went all the way from Hamilton that day to see it. Ashley had the car ready for us, and answered any questions we had. She gave us absolutely no pressure at all, in fact, we took a LOOONG time to decide that we want the car, I'm surprised how anybody can be so patient with clients like us! Every single thing we asked, she had the answer ready for us. I rate the experience A+++! At the end---we have a car that we absolutely love, got a great deal on it, and communicating with Ashley was absolute pleasure---before we went, during the viewing, and after that before picking up the car (we had a few additional requests and questions in that period, which she promptly addressed).