Northstar GM

With all this madness in our world today..they had me in and out fast. Even washed my truck!! Yay! Thanks! will be back. Wish it wasn't so expensive but ... what can you do right?

Problem I brought my vehicle in for, for the 3rd time cost me another $400 and I isn’t fixed it all started after having a brake job done

Nothing but good things to say about my experience with Northstar GM.. Bought the truck over the phone. When I arrived Jimmy Heller had all the paper work completed. He explained all forms ect. and all that was required was a few signatures. Definitely would recommend this dealership for your purchase.

I dropped my truck off for service and was advised of recalls that had not been dealt with , when I picked my truck up all had been corrected! Excellent customer service as always.

The parts guys wasnt to friendly. I wont deal with him again. And couldnt help what i was looking for. Dealt with him before. Need 2 two parts guys

Buying a 2020 Chevy Bolt was a big decision for us. Luckily, the sales representative we contacted at Northstar GM in Cranbrook was Jim Barber. Jim guided us through every step of the process of researching and understanding electric cars, and applying for the Government and Scrap It program initiatives. JIm answered all our questions, and since we were unable to make the 5 hour trip to Cranbrook until recently, he sent us photos, suggested links to informative sites and promptly returned all our messages.From that first phone call to the moment we drove out of the carlot in our shiny new Cayenne Chevy Bolt, Jim guided us every step of the way. We especially valued his efforts to secure and install a complete set of winter wheels for our new car before we arrived. Our summer wheels were neatly bagged and ready to be loaded, which Jim did, in the spacious cargo space. Jim Barber's customer service was exceptional. We were treated in a friendly and efficient manner by all the staff at Northstar GM in Cranbrook and would highly recommend their service.

Great service. All staff are very helpful and make sure you are looked after in a timely manner. Appreciate always being taken care of in a professional manner.

James was very helpful. He went above and beyond. He was able ti explain everything about the vehicle. Great service!!!! Thumbs up 👍🏼 to James and his team at GMC Fernie branch

I was very pleased with the promptness of the service I was provided with the repairs of my truck. The service was thorough and to the point. I would feel very comfortable bring my vehicle back for other services. Thank you GM Northstar!

I can’t say enough about these great guys! Went to them with a problem that wasn’t taken care of at another dealership. They managed to fit me in even although it was Friday of a holiday weekend and fixed the problem. Great front counter service from Adrian and Lou; a real plus to be greeted as soon as you enter the service area. Five Stars all round 😊