
Northstar GM
Cranbrook, BC
58 Reviews of Northstar GM
"Everyone great to deal with in, all dept we interacted..."
- firefoxarabiansEveryone great to deal with in, all dept we interacted with. Pricing good, products great. All went above & beyond in helping us get our vehicle . Love our Yukon!
Read More"Dealership had previously worked on vehicle to resolve..."
- NothanksDealership had previously worked on vehicle to resolve problem, costing hundreds. When problem reappeared after less then 80 days and less then 3,000 kms went back for warranty work. Service department then advised new problem ( though it had same error codes). They did not repair, charged for checking vehicle out and wanted larger sum for new repair. They did not offer reason for different diagnosis then original or help new resolve of problem. Do not recommend this dealership.
Read More"I arranged for servicing Tuesday, February 9 at 11:00 AM...."
- thorsrI arranged for servicing Tuesday, February 9 at 11:00 AM. When I arrived the service technician had my name and service requirements ready. I added a break inspection and a full 60,000 KM Service. The car was to be ready by 2:00PM. When I arrived the car was waiting in the parking lot. It was a very efficient service. Well done.
Read More"I was very pleased with the Sevices I received taking my..."
- DaveI was very pleased with the Sevices I received taking my truck into North star in Cranbrook. All the staff was very helpful and had the parts I needed on hand. Would highly recommend.
Read More"The oil change went very well. Friendly and courteous...."
- myktechnicalThe oil change went very well. Friendly and courteous. They also noticed my cabin air filter was very dirty so asked me if I wanted it changed so I did. Very good.
Read More"Very poor customer service. Took a week to confirm..."
- KevinVery poor customer service. Took a week to confirm transmission was gone on a brand new Denali with only 4000 km. I had to call them every day for the first 4 days before they finally started to update me. Would not do anything to try and get my truck back sooner.
Read More"Thank you! the great customer service last week, changed..."
- HWalkerThank you! the great customer service last week, changed my wheels over and a safety check in a promptly time! And always a friendly service team! Thanks!!
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