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Northland Nissan

Prince George, BC

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381 Reviews

1995 20th Ave

Prince George, BC

V2L 5R7

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381 Reviews of Northland Nissan

February 22, 2018

Unmatched customer service. Best experience buying a vehicle. Not rushed or pressured at all. They made all the numbers make sense for us. For the price I don't believe you can g More

by cobra1d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Keech, Tyson Tralnberg, James Cannon
Mar 02, 2018 -

Northland Nissan responded

Thank you, glad to hear you are so happy, see you in for service. Cheers

February 21, 2018

Lack in training and customer service Nissan should know exactly why I am giving this review such a low rating. Zach - he was great as a salesman before I bought my used Toyota RAV4, but More

by mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Prive, Kyle Wilson, Jennifer Choquette, Paul Arnoeld, Zach Pozdnikoff
Feb 22, 2018 -

Northland Nissan responded

I am sorry for your experience, we are trying to contact you. Please contact us for assistance. I know everyone would be happy to try and help. Thank you

Feb 22, 2018 -

mel responded

Yesterday, I told my shuttle driver and briefly to Shawn that if my car wasn’t done before 12:30 when I was done class to call me and let me know as I didn’t want to be picked up if it wasn’t ready. Shawn said it wouldn’t be a problem when I asked if my car would be done by then. I got there around 12:45 and he told me 30 mins. I sat in the waiting area for 40mins for something that only takes 20mins and then to come out to a wet and still dirty car where the other cars in service were sparkly clean was annoying... That makes it what, over half a dozen times I’ve left upset?? To find out later from someone else that my car was “just forgotten” is ridiculous. Now, you definitely have my cellphone number on file so I don’t understand why you’d be calling somewhere else to get ahold of me. A free oil change or tire changeover won’t make up for it anymore because I won’t be stepping a foot back into your dealership. I’d rather pay to get better service elsewhere. You’ve made my first car experience in general a real shame and that has really put a cloud over the enjoyment of having it from the start.

February 21, 2018

I HAVE A NEW CAR The guys were great. I love sales and have sales training etc so I always find it fascinating what sales techniques and strategies salespeople use. Ty More

by Matt Wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Tralnberg, Kyle Wilson, Lucas Cyr
Mar 02, 2018 -

Northland Nissan responded

Thank you so much for your kind words. Cheers

February 15, 2018

Best of bad situation Our salesman James cannon and the finance manager Kyle Wilson went above and beyond to help my wife buy her first vehichle. It wasn't the vehicle she More

by Td
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James cannon , Kyle Wilson
February 14, 2018

Great experience! Lucas was the sales rep we dealt with, he was very friendly, personable and was able to answer our questions and get us everything we wanted. Dom was More

by Kevin Harvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Keech, Domenico Sia, Lucas Cyr, Zach Pozdnikoff, James Robertson
February 02, 2018

So helpful! In my search for an SUV, I had the pleasure of learning from James Robertson. while I was unable to find just the car I was looking for in my price r More

by Cheryl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Robertson
January 31, 2018

Made it an awesome experience The staff was extremely knowledgeable and were very helpful and answered every question I had. From another very happy Nissan owner. P.S they even thr More

by Burro604
Recommend Dealer
Yes
Employees Worked With
Lisa Friesen, Lucas Cyr
January 26, 2018

James Robertson was genuinely concerned about my satisfaction in the vehicle we purchased. We are very satisfied and will recommend him to others. Thank you More

by Smcboyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Friesen, Kyle Wilson, James Robertson
January 25, 2018

Was a great experience and will be back to buy a titan in th They are very helpful gave me lots of options and detail and i would recomen northland nissan to everyone infact i have gotten 3 friends to buy nissan More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Keech, Domenico Sia, Lucas Cyr
January 24, 2018

No Nonsense and Super Convenient I contacted Northland by email and Lucas responded. He kept communication open and timely, and picked me up at the airport to complete my purchase an More

by robLQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wilson, Lucas Cyr
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