Northern Honda

Wonderful Service! We have been dealing with Northern Honda for almost 10 years. Our 2010 Pilot is still on the road and in great condition. Very little rust. We've s We have been dealing with Northern Honda for almost 10 years. Our 2010 Pilot is still on the road and in great condition. Very little rust. We've so been confident in their service and product for our car that we bought a Civic for our daughter and her boyfriend bought a Civic as well. Greg and Shane treat my daughter and I as if we are their only priority. The service folks have done a great job keeping our vehicle in tip top shape. Thank you Northern Honda family! More

"Excellent Service, awesome staff" We were coming back from our trip when my CRV-2010 needed a battery boost. I stopped in a Northern Honda. They took me right away. 30 minutes later, We were coming back from our trip when my CRV-2010 needed a battery boost. I stopped in a Northern Honda. They took me right away. 30 minutes later, a new battery was installed and I was on my way home. More

Fantastic service, great staff They provide consistently great service and address all my concerns. Been using this dealership since 2001 and on my second CRV. All thumbs up for the They provide consistently great service and address all my concerns. Been using this dealership since 2001 and on my second CRV. All thumbs up for these guys in service. Greg you are the best! Carolyn Collins More

Friendly and informative. Friendly and informative staff. I feel safe once CRV is checked over. Informed of new vehicles coming out in February. Quick service and explained a Friendly and informative staff. I feel safe once CRV is checked over. Informed of new vehicles coming out in February. Quick service and explained all work that will be done. More

Excellent Staff We had a great experience. Because it is such a big purchase, we really researched it. So we had many visits. The sales staff was very patient with us We had a great experience. Because it is such a big purchase, we really researched it. So we had many visits. The sales staff was very patient with us and answered all of our questions. Would have no problem dealing with Northern Honda again More

Excellent Customer Service I 'popped' into the service department to see if I could get my block heater cord fixed. They took me in right away and got me to work on time. Thi I 'popped' into the service department to see if I could get my block heater cord fixed. They took me in right away and got me to work on time. This is not unusual as I have been dealing with Northern Honda for the past 19 years but to get me to work on time when I wasn't booked for an appointment was very impressive. More

Excellent Service I'm new to the area, my first experience at Northern Honda was extremely professional and pleasant. I have a over 20yrs experience as a Honda employ I'm new to the area, my first experience at Northern Honda was extremely professional and pleasant. I have a over 20yrs experience as a Honda employee from Halton Honda in Burlington which is a family owned dealership with excellent customer satisfaction, so my level of expectations were pretty high. I walked into the service area was greeted by Shane, told him my problem - my hood latch / cable was stuck - he told me to pull in the service bay, assessed the problem showed me how to fix it it happens again. During this time Sales Manger Todd Ryan was walking through, acknowledged me as a customer pleasantly saying hello - very friendly. I asked Shane for his card so I complete a survey, since there was no work order, because they never charged anything for this service, no survey would be sent, so I'm writing this review instead. Upon leaving Shane asked if I was ok to back out of the service area, nice touch as some people are not comfortable backing up between doors. I explained to Shane I would still compete my large services at my old dealership as I still receive a good retiree discount, but would use Northern for all other services, he had no problem with that and said just ask for him when I book my next service and he will look after me, I will definitely ask for him. Highly recommend!!! Job well done, Shane, another happy customer Thanks April Ryckman More

Overpricing and overcharging! Overcharging the service and charge you for the service that you dont want to. The advisor will let you know the service charge after they do or fix s Overcharging the service and charge you for the service that you dont want to. The advisor will let you know the service charge after they do or fix something and not asking/informing you first. More

Great experience Great first time buying experience. Mike was very understanding of the situtation we were in and went above to get us a car we would be comfortable wi Great first time buying experience. Mike was very understanding of the situtation we were in and went above to get us a car we would be comfortable with, very happy More

Terrific Experience We recently relocated to North Bay. Our daughter has been on the hunt for her first vehicle. As long time Honda owners we were pleased when she spott We recently relocated to North Bay. Our daughter has been on the hunt for her first vehicle. As long time Honda owners we were pleased when she spotted a 2015 Civic coupe on line. We arranged to attend the dealership to test drive the vehicle. We were met by Darren Davis who made the process very positive and was very professional and not pushy in the least. We were very please with our experience!! More