North London Toyota

Very soon after we purchased our gently used Civic, the battery was dying repeatedly. We sent it to the local guy we use (we're not near the dealership) where it was eventually determined it was a loose p battery was dying repeatedly. We sent it to the local guy we use (we're not near the dealership) where it was eventually determined it was a loose power door switch that was draining the battery. Narrowing down the electrical issue took some time. This was an issue that was pre-existing (the switch was loose at the time of purchase but we didn't think anything of it). I called the dealership, eventually speaking to Matt Armstrong, Sales Manager. He promised me it was covered under a manufacturer recall. I said I couldn't find any recall info for it, but he assured me it was and would get back to me, as it would be completely covered. I called repeatedly and after him delaying and dodging, he finally said he was wrong and it is not on recall. He said he'd look into reimbursement for the repair, and again I had to call REPEATEDLY and put up with the ducking, dodging, and "I'll get back to you in a few days". This literally went on for months. Eventually Matt Armstrong said they would pay for the cost. He even asked if I wanted to pick up a cheque or have it sent by courier. I said courier. It said it would go in the mail on Monday. I called back again after a week and a half, and he now said that we weren't being given anything. I filed a complaint with the BBB, where Matt claimed these conversations didn't take place and I was lying. I am absolutely furious with Competition Toyota for leading me on for several months then calling me a liar. Do not give your money to these crooks. More

My visit here for the first time was a good experience. It did not take long for me to get the answers I was looking. The price is really good for the quality of automobiles. It did not take long for me to get the answers I was looking. The price is really good for the quality of automobiles. More