North Bay Toyota

Friendly, professional and flexible service. That’s what I experienced with North Bay Toyota. I had to make my purchase remotely. Brent provided all the information I needed so that I could be c That’s what I experienced with North Bay Toyota. I had to make my purchase remotely. Brent provided all the information I needed so that I could be confident that I was receiving exactly what I wanted. He also coordinated delivery to my home precisely when I needed the vehicle. I was impressed with the professionalism of the entire dealership team! More

Clean waiting area, friendly staff. Kyle always does a great job servicing my vehicle everytime. Kyle always does a great job servicing my vehicle everytime. More

Brent was professional and made me feel very comfortable, wasn’t pushy at all, which I appreciated. The car I purchased was ready to go on the day of pickup and very clean. wasn’t pushy at all, which I appreciated. The car I purchased was ready to go on the day of pickup and very clean. More

Had a flat, due to a screw being lodged in my tire. Got it to dealership by 5pm. Dealer booked it in for the morning, and I had my SUV back before noon! Greatly appreciated! Got it to dealership by 5pm. Dealer booked it in for the morning, and I had my SUV back before noon! Greatly appreciated! More

Had a great experience with Alex with the whole transaction going smoothly. Called Alex to set up an appointment to see the vehicle (I live out of town) and when I arrived the vehicle was parked ou transaction going smoothly. Called Alex to set up an appointment to see the vehicle (I live out of town) and when I arrived the vehicle was parked out front shinny and clean. Alex showed me the vehicle, handed me the keys and off I went. Bought the vehicle with no pressure sales which I greatly appreciated. Thank you! More

Staff are excellent However it should not cost nearly $200 to scan for a code and take 2 hours $200 to scan for a code and take 2 hours More

Great service from the sales and finance office. They walked me through all the information They walked me through all the information More

I was very disappointed with service interactions and the timing for the maintenance on my vehicle. This is not the first time this happens. I understand that there are sometimes extenuating circumstances th timing for the maintenance on my vehicle. This is not the first time this happens. I understand that there are sometimes extenuating circumstances that cause delays. In such cases, I appreciate being kept informed which I was not. Also, I was not greeted well as had been the case some years back. The staff seem less concerned with its customers and their time. The overall atmosphere and waiting areas are far from welcoming in the past few years. There was minimum communication prior, during and after the service done on my vehicle. Also, I was not given the paperwork about the work done and only realized the next day. I live outside of town but will have to return to get this paperwork to add to my files. I used to enjoy my experience at this dealership. More

Very prompt and helpful. Good interactions with the courtesy car driver as well as the service desk. Good interactions with the courtesy car driver as well as the service desk. More

Such a fantastic experience in buying my very first car. Roberto, Susie, and the team at North Bay Toyota are amazing. The entire process was fast, smooth, and easy. The crew did a great job making my ‘ne Roberto, Susie, and the team at North Bay Toyota are amazing. The entire process was fast, smooth, and easy. The crew did a great job making my ‘new to me’ car look and feel brand new. Would definitely recommend this dealership. More