North Bay Toyota

My appointment was for 11 o’clock. . took half an hour .. got dropped off at the mall not knowing but never got the call till 2 . took half an hour .. got dropped off at the mall not knowing but never got the call till 2 More

Excellent customer service and experience. Thank you to K. Yakobeck, and special thanks to Mike (shuttle driver) . When Mike saw me returning with summer wipers, he told me right away, that Thank you to K. Yakobeck, and special thanks to Mike (shuttle driver) . When Mike saw me returning with summer wipers, he told me right away, that " those" are your summer wipers. I explained the situation, he said, I have a look. He did and my winter wipers were dried out. We went inside, he went to service department, spoke to someone. Mike selected the appropriate ones. He cashed me out which also included explaining my service invoice and was kind enough to install them. The world needs more people like Mike in it. We really appreciate his assistance. More

Great service from Mike. .. like the Rav4 from last vehicle looking forward to my new one .. like the Rav4 from last vehicle looking forward to my new one More

I had to wait 2 hours to have the snow tires installed on our Lexus. They were on rims! Dearlership is so busy it cannot keep up. our Lexus. They were on rims! Dearlership is so busy it cannot keep up. More

It's always a positive experience going to North Bay Toyota. They take excellent care of the cars and the appointments are always completed as promised! Thank you very much! Toyota. They take excellent care of the cars and the appointments are always completed as promised! Thank you very much! More

Fast customer service and easy process from start to finish. Made the purchase stress free finish. Made the purchase stress free More

Great job on my car fast service very friendly associates. Very easy to book my next appointment for my car. They explained what they did and what they will do on next appointment.thank you. associates. Very easy to book my next appointment for my car. They explained what they did and what they will do on next appointment.thank you. More

In general the visit and subsequent purchase went well. Happy with the vehicle. The only issue was my calls were not always returned. Happy with the vehicle. The only issue was my calls were not always returned. More

I was having problems with my GPS, asked Fred, if he could come out and see if I did something wrong with my GPS. He told me I would have to bring it in the get a diagnosis. It would have cost me 160, could come out and see if I did something wrong with my GPS. He told me I would have to bring it in the get a diagnosis. It would have cost me 160, to tell me there was a problem. I booked for our tire change, and Keith was outstanding. Very professional. Next time I go in, I will not deal with Fred. This is customer service, you help out with the person that bought a Toyota , to help and guide you, to the problem. Thank you, I left discouraged and disappointed, that I didn’t get the help from Fred More

They were Amazing. Answered all my questions and quickly. My sales agent was very professional and patient. His name was Roberto Tignanelli Answered all my questions and quickly. My sales agent was very professional and patient. His name was Roberto Tignanelli More