Nor-Lan Chrysler Dodge Jeep Ram

went in for a coolant hose and it was replaced and a rag left in hose, 5 visits and ahead gasket, rad, thermostat and finally a head (Diesel) gave up on them and took to other dealer for repair and a rag w left in hose, 5 visits and ahead gasket, rad, thermostat and finally a head (Diesel) gave up on them and took to other dealer for repair and a rag was found in hoes that was changed on first visit. Mr. Brennon Jones denied any responsibility claiming the his guy would not do that ( A 13 year tech he claimed) not another penny to be spent there More

would not use them to repair a wheel barrel. techs must be green could not diagnose a head gasket after 3 visits took unit to other dealer and problem was repaired techs must be green could not diagnose a head gasket after 3 visits took unit to other dealer and problem was repaired More

there service is very poor ,I would not purchase here again. 4 visits and could not repair. took to other local dealer and repaired on first visit again. 4 visits and could not repair. took to other local dealer and repaired on first visit More

Amazing staff, tons of inventory and a brand new top of the line showroom shop. Top of the line customer service! 10/10 highly recommend! the line showroom shop. Top of the line customer service! 10/10 highly recommend! More

Staff were polite and pleasant. New Bay is ckean. The service was quick. Been going there since I bought my car 5 years ago and will keep going there. New Bay is ckean. The service was quick. Been going there since I bought my car 5 years ago and will keep going there. More

They were awesome to deal with we got exactly what we wanted for a truck and helped us through it all I would go back again wanted for a truck and helped us through it all I would go back again More

Had an oil change done on my jeep cherokee in March 2023. It was quick and well done. I was treated great by all staff. 2023. It was quick and well done. I was treated great by all staff. More

The Quick Lube Bay Team provided excellent service. From the moment the bay door opened the team was quick and efficient. Great communication and quality work. Thank you NorLan Team:) From the moment the bay door opened the team was quick and efficient. Great communication and quality work. Thank you NorLan Team:) More

Customer service M. VERN LIND gave me a bad attitude over the phone today and even hang up on me while i was just calmly trying to explain a situation. Then when i picke VERN LIND gave me a bad attitude over the phone today and even hang up on me while i was just calmly trying to explain a situation. Then when i picked-up my vehicle, M.VERN LIND raised his voice, became aggressive and almost pushed me and he discredited me asking if i knew how to read while i was asking his name regarding again his immediate bad behavior towards me. If you have a service appointment ask for another person because this individual can be aggressive and cause a situation to degraded. This type of behavior is unacceptable and should not be working in a environment involving clients. I left Norlan stress-out. Not pleasant at all. More