My Car

A rare find of a used car dealership Excellent customer service, professional and friendly staff. No nickel and diming on purchased cars; everything that was negotiated and promised as pa Excellent customer service, professional and friendly staff. No nickel and diming on purchased cars; everything that was negotiated and promised as part of the deal delivered with a friendly smile and then some! Ask for Tim Sen from among sales staff - a rare find of a used car salesman that is a pleasure to deal with both personally and professionally. I highly recommend this dealership, which p[rior to buying a used VW from them in February 2020, I had never heard of, unfortunately. More

Nice Service Surprise I took my Ford Fusion in for service today at MyCar, Richmond location, after a power steering failure. I was dreading the worst, based on a costly re I took my Ford Fusion in for service today at MyCar, Richmond location, after a power steering failure. I was dreading the worst, based on a costly recall that had expired. I was over-the-moon happy to learn that the problem was very minor. My vehicle was assessed and repaired without delay for the standard labour charge. Thank you Kerry, Jason and the service crew for your honesty and expertise … and thanks for the car wash, as well! R.Logan More

Amazing Customer Service...... This is my second vehicle purchased from My Car. I was extremely happy with the way I was treated from the moment I walked in to the dealership to the This is my second vehicle purchased from My Car. I was extremely happy with the way I was treated from the moment I walked in to the dealership to the moment I drove away in my new vehicle. My Sales Rep Tim was courteous, efficient, prompt at answering all my emails and phone inquiries plus he kept within my price point. To put my mind at ease they fully disclosed all finances down to what my monthly to bi-weekly payments would be. They go above and beyond for their customers with no pressure sales. I would highly recommend purchasing your next vehicle from My Car! More

We had a very positive experience with silvio and Ali. They are both very good at what they do. Quick to respond to phone calls, emails, or texts.When it came to paperwork. Ali walked us through it point f They are both very good at what they do. Quick to respond to phone calls, emails, or texts.When it came to paperwork. Ali walked us through it point for point. Was exactly what he said it would be. The only surprise was when we got the Dodge Ram truck 2017, The picture didn't do it justice. Would highly recommend them. More

Highly recommended My vehicle was in bad shape and a family member recommended that try My Car. Tim Sen and TC went above and beyond to make sure I was happy with the ve My vehicle was in bad shape and a family member recommended that try My Car. Tim Sen and TC went above and beyond to make sure I was happy with the vehicle and the financing before I drove off the lot. Very professional and courteous, no pressure sales and they threw in some added bonuses. The big dealerships that I visited only seemed to be interested in selling me the most expensive cars and then used cars that they were asking too much for. I'm very happy with my purchase and recommend My Car to anyone who is looking for a pre-owned vehicle. More

Had a wondering Experience at MyCar from Start to finish with Tim and TC!! I stepped onto the lot December 28th and left December 31st one satisfied customer! Not only did Tony and CT satisfy me on my trade with Tim and TC!! I stepped onto the lot December 28th and left December 31st one satisfied customer! Not only did Tony and CT satisfy me on my trade in but also put me into a new truck that ticked ALL my boxes! Thank you Guys for going above and beyond for me! I cant wait for more future business with MyCar in Richmond!! Happy 2020!! More

Very positive experience! Pleasantly surprised with our first experience with MyCar. A few family members have purchased vehicles in the past and always had good things to say Pleasantly surprised with our first experience with MyCar. A few family members have purchased vehicles in the past and always had good things to say about this dealership and their staff. We agree! Not pushy, very knowledgeable and honest dialogue. Tim Sen was our rep and we were very pleased with his professionalism and level of service. More

Best Experience Ever! Best experience ever! We will definitely go back again! Great prices and excellent service! Usually buying a car is so stressful and a very long proce Best experience ever! We will definitely go back again! Great prices and excellent service! Usually buying a car is so stressful and a very long process. It was so quick and so easy! More

5-Star Experience start to finish! I just purchased my dream car I found online at MyCar nearly 900km's away from where I live. Both Tim, Eric & Tony went above and beyond to help my t I just purchased my dream car I found online at MyCar nearly 900km's away from where I live. Both Tim, Eric & Tony went above and beyond to help my through the entire process step by step start to finish. From great communication with timely phone call & email replies, making sure everything was exactly as I wanted and giving me detailed and accurate information, finding a financing solution that perfectly met my needs, helping with travel and planning arrangements to pickup my vehicle, to the warm greeting I received the moment I arrived by the entire MyCar team, and even the follow up call to make sure I got back safely and happy with my purchase. Hands down the best car buying experience out there and worth the drive, I will be recommending everyone I know and buying all my vehicles here in the future. More

I was in a collision in 2016 and hadn't purchased a new vehicle since. I finally decided that now was the time. I went to my car with not so great credit. I met with Jason, who was friendly and willing to vehicle since. I finally decided that now was the time. I went to my car with not so great credit. I met with Jason, who was friendly and willing to help. Jason sent me over to Tony for financing. Tony was direct and honest, but told me that he work hard to get me into my car. I went with my father and only had short window, so Tony had me sign my plate portion so we would only have to come back once more to get my car. A few days had passed and I was starting to lose hope when Jason text me to congratulate me. When I arrived, Jason remembered me immediately and met with us the moment he was free. He went over a list with me and told me to make sure my vehicle with 100% up to my standard. So I went to check and all was perfect! I came back inside and met with Tony again, who explained all my financing and was even able to get another warranty through Hyundai after my initial warranty ends. These guys were amazing!!! Won't ever take my business to another dealership and will without a doubt be recommended my car to friends and family. More