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Motor City Chrysler

Windsor, ON

4.0
1,474 Reviews

2300 Tecumseh Rd E

Windsor, ON

N8W 1E5

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1,474 Reviews of Motor City Chrysler

January 29, 2017

Love my Jeep! Fantastic deal. Love my new Jeep Cherokee! The entire purchasing experience was surprisingly pleasant. I'm happy to recommend Motor City Chrysler a More

by BeeGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Rogers
January 26, 2017

Good Service Went with my Dodge Journey as it had no power and had to be towed in. Service was completed within the same day as drop off even without being able t More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Stewart, Adrian Lavictoire
Jan 26, 2017 -

Motor City Chrysler responded

Hello I am very disappointed to see your negative review posted here. Talking with Bobby I have found that he did take some time to get back to you but that once he did he thought you had understood and were fine with the situation. As he was to report to me if you were not. He was obviously wrong. Please contact me at your earliest convenient time and I will do my best to correct this over site. Thank you for your understanding in this matter and i look forward to your call. Adrian Lavictoire 519-256-2688-ex 3033

Jan 27, 2017 -

RJ responded

Thank you for your response. As my review states I previously left two messages for you and did not hear back. I can provide date and times if you would like. I have emailed the General Manager and Co-Owners and asked them to review the situation.

Feb 01, 2017 -

Motor City Chrysler responded

Hello Rick I responded to your negative post the same day it was put up. I am sorry that you did not receive it. I will try calling you directly. Or if you wish please give me a call at 519-919-4355. This is my cell phone and can be easily reached at this number. As I said in the last response Bobby had indicated that all was good. So it was a bit of a surprise to find out you were not happy. So lets talk asap so we can take car of this. Thanks again Adrian P.s. I just noticed you had responded to my previous message ....that did not come to me. I am sorry it was missed. Yes please give me the dates and times for when you called. We are getting a new phone system in here and I know the one we currently use has some bugs, but I do not have any messages on my phone from you. I will call you today and see if I cant reach you. Lets but this to rest. Thanks again

Feb 02, 2017 -

RJ responded

I left messages on 25 January @ 12:09pm 26 January @ 10:56am and again I tried to return your call yesterday 1 February @ 11:01am and left a message, five minutes after your phone call.

January 26, 2017

good service, hassle free I have had good experiences dealing with motor city chrysler when purchsing my last 3 vehicles and sales staff member Wayne St Louis was helpful an More

by antman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne St.Louis
January 24, 2017

My first new car...ever. The second car that I have bought from Wayne Rogers at Motor City Chrysler. Yeah, he took all my money, but he made it as painless as possible. I More

by New Jeep Driver.
Recommend Dealer
Yes
Employees Worked With
Wayne Rogers
January 23, 2017

Persistant avoidant behaviour My previous review explained of a preowned Town & Country we purchased in Dec. 2015. Several months later when the warm weather came, we found the A/C More

by suzyq2626
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Kereliuk, Adrian Lavictoire
January 23, 2017

All I got was the run-around!! I bought a pre-owned Certified Town & Country from them in the middle of winter. Gary Seeger was our sales rep. Great guy!!! Answered so many questio More

by suzyq2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Kereliuk, Gary Seeger, Ruby Hupalo, Carlyn Bistany, Adrian Lavictoire
Jan 23, 2017 -

Motor City Chrysler responded

Sir...I cant seem to pull up your information here. Can you please give me the correct spelling of your first and last name. This will allow me to pull up your entire history with us. Thank you

Jan 24, 2017 -

suzyq2626 responded

Suzanne Stiers

January 20, 2017

Super fast transaction and friendly staffs! This year was the second time we bought a vehicle from Motor City Chrysler. And like the first one, we dealt with Jarrod. All I can say is, Jarrod, yo More

by Bendoctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Funkenhauser, Ruby Hupalo
January 19, 2017

Great service and customer care Jack was extremely helpful to the purchase of my vehicle originally went in for one type of vehicle, couldn't make the deal work. However Jack knew More

by Bigndn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Matchett, Jack Bryan
January 18, 2017

Karen and Ruby at Motor City Chrysler If you haven't had a chance, pop into Motor City Chrysler. Staff right when you walk in is friendly and greets you with a hello. Specifically to my sa More

by Kuli32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Girard, Ruby Hupalo
January 17, 2017

Good, except they are making me write a review a a q a a as We are very happy with our new Dodge Grand Caravan 2017, fully loaded and very comfortable to drive. Thank you to Wayne Rogers for excellent service More

by Why am wasting my time
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Rogers, Bill Matchett
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