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Motor City Chrysler
Windsor, ON
1,474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,474 Reviews of Motor City Chrysler
March 07, 2017
Jeep Patriot Jack Bryan was my customer service representive , he helped me find the vehicle I needed for my daily adventures . I would recommend Jack and the jee Jack Bryan was my customer service representive , he helped me find the vehicle I needed for my daily adventures . I would recommend Jack and the jeep dealership to all of my friends . Very friendly dealership . It's hard to find a representive that gets you what you want and need in a jeep. Thanks Jack Bryan More
by Dyan
Employees Worked With
Jack Bryan
March 07, 2017
excellent customer service and treated with respect I and my wife received excellent service and respect and we would definitely recommend this dealership to other people and i believe they went above I and my wife received excellent service and respect and we would definitely recommend this dealership to other people and i believe they went above and beyond for us and we appreciated everything that was done. More
by scott
Employees Worked With
Kathleen Buchner Pearce, Karen Girard
March 06, 2017
My experience was good and Ifelt taken care of. Service for me was fast and efficient. I would recommend this dealership because the service is quick and the staff is very friendly. I am very pleas Service for me was fast and efficient. I would recommend this dealership because the service is quick and the staff is very friendly. I am very pleased with the service. More
by D
Employees Worked With
Bobby Stewart
March 06, 2017
Look for the funk. Had an awesome experience with this dealership. very knowledgeable salesperson answered all my questions great customer service would recommend this Had an awesome experience with this dealership. very knowledgeable salesperson answered all my questions great customer service would recommend this dealership to anyone . Look for the funk. Thanks Jay. More
by Jason santa
Employees Worked With
Jarrod Funkenhauser, Bill Echlin, Bobby Stewart
March 06, 2017
Justin is the man I've been looking for a rare truck and Justin is helping me along the way. great attitude and very determined to find me what I'm looking for. I've been looking for a rare truck and Justin is helping me along the way. great attitude and very determined to find me what I'm looking for. More
by Joseph Joynson
Employees Worked With
Justin Laframboise
March 06, 2017
Best There Is Justin is one of the most knowledgeable and passionate people I know when it comes to his job. He takes a full transparency approach on top of his ext Justin is one of the most knowledgeable and passionate people I know when it comes to his job. He takes a full transparency approach on top of his extremely friendly demeanor. The end result is someone who you know you can trust to get you into the best vehicle for you and someone who makes sure you are fully educated to the purchase and commitment you're making. This makes buying a vehicle the fun, exciting, and easy time that it should be. Because of this, I find myself going back to the dealership even if to simply talk to him and educate myself on upcoming deals and vehicles. I know I'll be buying from him in the future. He is just that approachable and proficient that I can and do recommend him to anyone looking to purchase. More
by TylerJahn
Employees Worked With
Justin Laframboise
March 06, 2017
Amazing salesman Justin Bought a 2016 Chrysler 200 from Justin lafromoise. He was great and patient asked me what I was interested in and didn't push any other vechiles on me Bought a 2016 Chrysler 200 from Justin lafromoise. He was great and patient asked me what I was interested in and didn't push any other vechiles on me. He was also knowledgeable about the car I wanted answered every question and gave me deals. 100 percent happy with the service at motor city Chrysler amazing and courtesy staff. If looking for that new car I recommend seeing Justin More
by Yousef
Employees Worked With
Kathleen Buchner Pearce, Ruby Hupalo, Bill Echlin, Justin Laframboise
March 04, 2017
service we had problems with lug nuts and they did took care of all the problems fast and efficiently and the service adviser took care of all my concerns. we had problems with lug nuts and they did took care of all the problems fast and efficiently and the service adviser took care of all my concerns. More
by b
Employees Worked With
John Leclair
March 03, 2017
Unorganized and understaffed When arriving at the dealer the first time to have my vehicle diagnosed there was only one service advisor working. I spent 45 minutes waiting to drop When arriving at the dealer the first time to have my vehicle diagnosed there was only one service advisor working. I spent 45 minutes waiting to drop off my keys for a scheduled appointment and then another 15 minutes waiting for a shuttle. I accepted the fact that they were busy and understaffed that morning. They said they needed to order a part and I'd return to have it installed. A common part usually arrives the next day or 2 days later at most. 3 weeks later still nothing, I call the dealership. Got the run around from department to department. Finally the parts department tells me the part is still not in. Coincidentally it arrives the following day. (Perhaps they forgot to order the part until I phoned) arrive a week later to have the part installed. This time 8 customers are in the service bay, and once again one service advisor working. I waited 60 mins to speak to the advisor. And no shuttles were available. The only reason I give this dealership 2 stars is because the Service Advisor John Leclair is the most competent, helpful and customer service oriented advisor I've dealt with at any dealer ever. There is no reason that this advisor should have to do the work of 4. He went above and beyond to try and make things right for me. When even the service manager didn't make an effort. It seems the issue here lies with the management. In my time standing around waiting for service I could tell that others were equally frustrated with their time being wasted. Being understaffed and unorganized is something management should be working on. My time is important, and in the future I will go to other dealers where they value my time. More
by Darrin123
Employees Worked With
John Leclair, Adrian Lavictoire
March 03, 2017
Excellent Customer Service Justin was very professional and went the extra mile to get me the deal I wanted. He made sure all my needs were met and I got the vehicle I want. A++ Justin was very professional and went the extra mile to get me the deal I wanted. He made sure all my needs were met and I got the vehicle I want. A+++ More
by sasquatch
Employees Worked With
Justin Laframboise
