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Motor City Chrysler

Windsor, ON

4.0
1,474 Reviews

2300 Tecumseh Rd E

Windsor, ON

N8W 1E5

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1,474 Reviews of Motor City Chrysler

April 02, 2017

STARTED OUT NEEDING NEW SHOCKS. JOHN CHECKED AROUND AND THE CHRYSLER SHOCKS WERE ON BACK-ORDER WITH A LONG LIST OF WAITERS, SO HE CHECKED INTO NAPA AND SAVED US $400. ( WHICH WE PUT More

by DIESEL DAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Leclair
March 30, 2017

Fabulous job I went into to get a lower interest rate on my 2016 Ram 1500 quad truck and walked out with a new 2017 Ram 1500 Crew for the same payment as before. R More

by C.Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McKinney
March 30, 2017

Used Vehicle Purchase Although Mitch took over from another person due to it was a busy day that day, but he made our purchasing a used vehicle went smoothly. We were able More

by Darren D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Matchett, Mitch Girard
March 29, 2017

New Vehicle Purchase We greatly appreciated Mitch Gerrard's knowledge and attention during our hectic purchase of a new van. He was very helpful, personable, and patient More

by A2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Girard
March 28, 2017

New Vehicle Purchase I was extremely pleased with the one stop service. Having purchased several vehicles in my past I was hesitant in dealing with the first dealer i call More

by Mindquest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Girard
March 28, 2017

recall on my caravan I have a recall on my van .l called them and they gave me an appointment the next day.They did the repairs in the same day.They gave me a ride home ,a More

by Ali123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Prosser
March 27, 2017

Bad service Engine light was on took it in for service not very helpful had to take it in couple of times / first time they book appointment to correct problem I More

by dogde 2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Leclair, Adrian Lavictoire
Mar 27, 2017 -

Motor City Chrysler responded

I am Very sorry to here that you did not have a good experience here at Motor City Chrysler. I can assure you this is not what we strive for. That said I dont have your info (name?telephone/Vehicle info) to look up your repair order and see what had happened. As for a return phone call from myself i can say that i return all calls on my voice mail for both my office and my cell phone. Is it possible the message was left somewhere else and I did not get it? Please forward me your info and I will look into your claims and see if anything can be done about your dissatisfaction

Mar 27, 2017 -

Motor City Chrysler responded

Ok....I understand that you feel that way....but on this end all i can see in regards to your info is your screen name ...Dodge 2011...can you give me your name and the dates your vehicle was here and when you called and left a message? That way I can look into what happened with John and double check what happened with my voice mail...as I said I return all calls so this is a surprise to me that you are saying I didn't return your calls. I really do want to look at this and fix it if I can, but with out that info I am just guessing. I look forward to your response

Mar 27, 2017 -

dogde 2011 responded

Adrain we had left message on your answering machine and calls were never returned

March 27, 2017

Another great Experience We had another great sales experience with Jarrod!!!. This is the second vehicle we have purchased through him... Thanks again for everything!!!. More

by andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Funkenhauser
March 27, 2017

Excellent service I had the most wonderful experience and professional services at this dealership beside the great deals they offer to me helping to pick-up the right More

by Mircon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Funkenhauser
March 27, 2017

Got what I wanted, no hassling Jack Bryan was a great salesperson, he really listened to what i wanted instead of trying to upsell another similar product to me. He was willing to More

by Susan Wong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bryan
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