Motor City Chrysler

STARTED OUT NEEDING NEW SHOCKS. JOHN CHECKED AROUND AND THE CHRYSLER SHOCKS WERE ON BACK-ORDER WITH A LONG LIST OF WAITERS, SO HE CHECKED INTO NAPA AND SAVED US $400. ( WHICH WE PUT JOHN CHECKED AROUND AND THE CHRYSLER SHOCKS WERE ON BACK-ORDER WITH A LONG LIST OF WAITERS, SO HE CHECKED INTO NAPA AND SAVED US $400. ( WHICH WE PUT TOWARDS NEW FRONT BRAKES.) ALSO HAD THE MECHANIC CHECK FLUIDS AND ENDED UP DOING TRANSMISSION FLUIDS AND OIL CHANGE. HE ALWAYS MAKES SURE WE HAVE THE PROPER PARTS (AND BEST QUALITY TOO). DON'T WANT TO BE OUT OF TOWN AND HAVE OUR TRUCK BREAK DOWN. JOHN ALSO KNOWS DIESELS, SO THAT PUTS OUR MINDS AT REST TOO!! PLUS HE ALWAYS MAKES SURE WE HAVE A LOANER. More

Fabulous job I went into to get a lower interest rate on my 2016 Ram 1500 quad truck and walked out with a new 2017 Ram 1500 Crew for the same payment as before. R I went into to get a lower interest rate on my 2016 Ram 1500 quad truck and walked out with a new 2017 Ram 1500 Crew for the same payment as before. Rick McKinney did an awsome job. More

Used Vehicle Purchase Although Mitch took over from another person due to it was a busy day that day, but he made our purchasing a used vehicle went smoothly. We were able Although Mitch took over from another person due to it was a busy day that day, but he made our purchasing a used vehicle went smoothly. We were able to test drive a new car and a used 2 yrs old car and decided to purchased the used car as it has more feature that we like to have in a car. He went all his way to explain the feature available in both cars without pushing us to buy the car that we don't want and he was very patient even though we brought along our impatient daughter with us. Bill explained well the extended warranty and coverage just in case if anything unexpected happen. He help us to get the financing that we need for the car. His friendliness make it not so boring to listen all the stuff that he presented. More

New Vehicle Purchase We greatly appreciated Mitch Gerrard's knowledge and attention during our hectic purchase of a new van. He was very helpful, personable, and patient We greatly appreciated Mitch Gerrard's knowledge and attention during our hectic purchase of a new van. He was very helpful, personable, and patient with us as we narrowed down our search. Great service experience and very happy with our purchase. He even delivered the van to our garage - outstanding!! Great dealership, well paced sales process, and friendly staff made this big decision a pleasure. Many thanks! More

New Vehicle Purchase I was extremely pleased with the one stop service. Having purchased several vehicles in my past I was hesitant in dealing with the first dealer i call I was extremely pleased with the one stop service. Having purchased several vehicles in my past I was hesitant in dealing with the first dealer i called upon. In this last purchase I was convinced that I was treated fairly with my trade in and received the best price on my new vehicle. There was no need to look any further. The staff here were extremely pleasant and professional in handling my transaction. I will without a doubt be a returning customer and will highly recommend this dealership. Good job Motor City Chrysler! More

recall on my caravan I have a recall on my van .l called them and they gave me an appointment the next day.They did the repairs in the same day.They gave me a ride home ,a I have a recall on my van .l called them and they gave me an appointment the next day.They did the repairs in the same day.They gave me a ride home ,and they picked me from home when the car was ready.i did not feel that i left my car for repair .They were very friendly and helpful. More

Excellent service I had the most wonderful experience and professional services at this dealership beside the great deals they offer to me helping to pick-up the right I had the most wonderful experience and professional services at this dealership beside the great deals they offer to me helping to pick-up the right truck thank you More

Bad service Engine light was on took it in for service not very helpful had to take it in couple of times / first time they book appointment to correct problem I Engine light was on took it in for service not very helpful had to take it in couple of times / first time they book appointment to correct problem I showed up for appointment and was told parts were not in and I would have to wait another week I will not purchase another vehicle from motor city also would not recommend family or friends purchase vehicle if I had anyone who wanted to purchase a Chrysler product I would advise them to go to another dealership Adrain never return call . More

Another great Experience We had another great sales experience with Jarrod!!!. This is the second vehicle we have purchased through him... Thanks again for everything!!!. We had another great sales experience with Jarrod!!!. This is the second vehicle we have purchased through him... Thanks again for everything!!!. The transaction was smooth and seamless. Jarod always beats any other price we have found, and is very knowledgeable and informative, which always makes the experience easier. I have recommended several people already to come and see you for vehicles, and we will continue to do so in the future as well. We can't thank you enough! Marc and Andrea Stehle More

Great job! Great tour guides for the Dodge products! Couldn't ask for better help! The deal went very smooth and we were happy with the final decision. Thanks Great tour guides for the Dodge products! Couldn't ask for better help! The deal went very smooth and we were happy with the final decision. Thanks again. More