Motor City Chrysler

unsatisfied customer I purchased a Dodge Caliber 2007 model little over a month ago during the test drive there was a door chime going off as all doors were closed I broug I purchased a Dodge Caliber 2007 model little over a month ago during the test drive there was a door chime going off as all doors were closed I brought this to the attention of the sales rep which I was assured it would be fixed upon receiving the vehicle I receive the vehicle and unfortunately it was not fixed and had to return to the service department I dropped my vehicle off and was giving a loner a loaner vehicle this vehicle was Chrysler 200 it was very dirty inside and did not have enough gas for me to get back to Leamington I received a call that my car was ready about a week later went to pick it up got back home and unfortunately the door chime was still going off so i had to return for a second time again received the loaner which was also dirty inside with minimal gas. again I return to pick up my vehicle and this time as I got into the vehicle and turned it on for the first time the door chime was still going off and had to pull up to the garage while I haven't even left the parking lot just to hop back in the loaner again so its been 3 times that I've had my vehicle in there for the same problem and it's been very inconvenient thing for me to have to drive from Leamington to Windsor and to use my gas money to do so and time out of my day to get there to find out it hasn't been fixed properly so as a first time customer I have to rate your service poorly as you can expect from this experience. More

Great Service I continue to deal with Motor City Chrysler because of the great service I have always received. Years ago I dealt with Bob Demers (now retired) and h I continue to deal with Motor City Chrysler because of the great service I have always received. Years ago I dealt with Bob Demers (now retired) and he treated me so well. Before his retirement he pout with Bobby Stewart who has continued the great service and support. I always ask for Ray Dixon as my technician as he knows my vehicles and I trust him completely. You simply cant go wrong with the service and sales. Kathleen Buchner has always been great when it comes to sales. Can't say enough good things. Thanks to all involved. More

Excellent service We have been to a number of dealerships in the past and nothing would compare to the service we received from Karen Girard. She was very reliable and We have been to a number of dealerships in the past and nothing would compare to the service we received from Karen Girard. She was very reliable and quick to answer any questions we had. Very knowledgable and someone we look forward to dealing with in the future! More

urgent repair was needed Your customer service is excellent. I had an urgent repair needed for my vehicle and the Service Advisor who assisted me, Bobby Stewart was outstandi Your customer service is excellent. I had an urgent repair needed for my vehicle and the Service Advisor who assisted me, Bobby Stewart was outstanding. Accommodated my urgent repair and could not have been more helpful. Excellent service! thanks, very much!! More

Very efficient and got me what I wanted. Never even looked at going elsewhere. The sales guys here have all the experience and the knowledge. Everytime I visit I'm always getting the service Never even looked at going elsewhere. The sales guys here have all the experience and the knowledge. Everytime I visit I'm always getting the service and help I need. Wayne Rogers is the new car sales guy I dealt with and he was excellent. Told me what vehicles they had and found me a sporty Dodge Journey. Some ppl wont give me the time of day cause I'm young and they think I dont have the money to afford a new car but Motorcity had all the time in the world for me. Thank you Motorcity and specially Wayne Rogers. More

need to resolve issues before you sell a jeep with 9 speed.. i wished Chryslers would fix there 9 speed transmission before selling them . have had my jeep for about a month been in service 3 times now ..not hap i wished Chryslers would fix there 9 speed transmission before selling them . have had my jeep for about a month been in service 3 times now ..not happy at all . service is great but , not fixing the parts is a pain in my xxx. More

Good service Got to Motor City mid afternoon on 28th for an oil change. I got lucky, there was no one ahead of me. My car was taken in for service right away. T Got to Motor City mid afternoon on 28th for an oil change. I got lucky, there was no one ahead of me. My car was taken in for service right away. Thanks, Pat. More

polite friendly service it took a long time for the replacement part to come in...the part needed to be replaced due to recall. Once I got in the staff were very polite and it took a long time for the replacement part to come in...the part needed to be replaced due to recall. Once I got in the staff were very polite and helpful. Shuttle was very busy and it took a long time to be picked up after the part was replaced. But overall a good experience! More

Great experience I visited a number of dealerships and test drove at least 6 different vehicles before coming to Motor City Chrysler. Very happy with my purchase! Wayn I visited a number of dealerships and test drove at least 6 different vehicles before coming to Motor City Chrysler. Very happy with my purchase! Wayne and Bill were both really helpful, great service. More

Got what we wanted After visiting 5 dealerships in the area, we came back to see Wayne Rogers at Motor City Chrysler. We had a positive experience from start to finish. After visiting 5 dealerships in the area, we came back to see Wayne Rogers at Motor City Chrysler. We had a positive experience from start to finish. Thanks for helping us drive away in the van that was just right for us. You were a pleasure to do business with. Chrysler and Motor City are fortunate to have someone like yourself selling their product. More