We vowed we would never buy another vehicle from Rallye, however I got an e-mail with a price that seemed to good to be true. My husband and I discussed it and decided to see what we could get for a trade in on our fully loaded 5 year old mitsubishi. I went in asking about the trade in value, and they looked at it and took pictures, then I was told the finance manager wanted to discuss some stuff with me, but every time I went over he was suddenly to busy to talk to me. I had to go and was told he would call me, but hours later still no call. I did take a vehicle out for a test drive, and it was nice, very similar to the car I currently had just bigger. I certainly wasn't freaking out over how great it was, it's a car. However when my husband arrived he was told I loved it and was gushing over the vehicle. He knows me, I don't gush.
Anyway hours later I return with my husband to ask whats going on and why we hadn't been called. The vehicle listed on-line was a 2019 outlander for $24,698, stating $198 bi-weekly Taxes included. I mentioned to the sales guy several times earlier there was a particular vehicle we wanted to look at but he did not look it up, or take the info from me.
The finance guy comes out and I show him the vehicle and the price listed on their website. He outright refuses to give it to us for the advertised price stating it's to cheap and they will lose money.
No offence buddy, but not our issue, you advertised it for that price. So we go back and force and settle on a price that's still to high. I work in finance, I do loans everyday, The purchase price, plus the leftover on our vehicle, with the 0% we were approved and our $1000 loyalty discount, after trade in should be a bi-weekly price of $157, but they refused that and would only go down to $240 bi-weekly. This is close to what we were paying and even though we were very annoyed they refused to honor their listed price we agreed. I called my insurance, we were approved and about to sign, now the listing also included winter tires or a remote car starter. Just when we were about to sign we were told they will not be honoring it as they were selling the car so cheap.
Your selling it for $8500 more then your advertised price!!
When my husband called him out and I explained that they were refusing to honor they're listed price and the payment should be far cheaper and this is ridiculous, the guy through a tantrum my 4 year old can't compete with. frantically waving his arms, saying "FINE! LEAVE! NO SKIN OFF MY BACK!" then running over to the finance office and yelling "CANCEL THE DEAL!" and we walked out.
Never again will we deal with rallye motors! We will drive to Saint John or Fredericton if we want another mitsubishi. I posted about our experience and 3 people have told me about similar issues they had with the same finance guy, and they also walked out right before they were about to sign after being approved. This man is a liar! and should be ashamed of himself.
Honor your listed prices and stop trying to rip people off!