Mississauga Kia

PLEASE read before singing anything with them (avoid this dealership!). It makes me so sad to write this review since we were so excited to get our KIA. I just wish we did a more research on this dealers dealership!). It makes me so sad to write this review since we were so excited to get our KIA. I just wish we did a more research on this dealership prior to signing with them. I just hope this review can help others avoid the mistake we made. I would recommend going elsewhere. Yes, the KIA is a good car; however, the customer service at Mississauga KIA is sadly lacking. In my experience, you will be happy with them UNTIL your car breaks down or has an issue. In which case, the repairs might take ages as others have pointed out. Our completely brand new car broke down very shortly after purchasing it, and we were told very inconsistent messaging regarding how long it would take to fix our car due to them not having the part available (which is a major part that the car needs to function). We are now stuck paying for a lease for a car we do not know when we are going to get back. If something is wrong, the dealership should try to be empathetic and provide the best service, but they unfortunately failed to do so. I understand mistakes can happen, but ensuring your customers feel satisfied with your service should be a number one priority, which this dealership did not do. More

I would have given a zero if I could. I tried to purchase a vehicle with a trade. They would not take a deposit to hold the vehicle. Said they would get back to me as they were closed at I tried to purchase a vehicle with a trade. They would not take a deposit to hold the vehicle. Said they would get back to me as they were closed at 9am. Finally heard from them at 945 saying they would get back to me soon. Asked a few questions and then told me it was sold yo someone else. Not honest, have no integrity. More

Their Service is really awesome. Very patient and very friendly. Especially John from service center is really awesome and very helpful in moving things fast. I would recommend this Very patient and very friendly. Especially John from service center is really awesome and very helpful in moving things fast. I would recommend this place 💯% More

Mississauga Kia provides reliable, cost effective service and meets all their commitments for keeping me advised and up to date for service completion times. and meets all their commitments for keeping me advised and up to date for service completion times. More

Efficient and advised me what was wrong and gave an estimate of what it would cost estimate of what it would cost More

dealer is ok. service cost are a cash cow.from an oil change ende up $600 for acar 2 years old and 23 k km.outrageous service cost are a cash cow.from an oil change ende up $600 for acar 2 years old and 23 k km.outrageous More

My first time at Kia was a great, Professional customer service from James O keep up the good work. service from James O keep up the good work. More

Awesome service! Timely, fair priced and great staff! Will always recommend for both Service and Sales! Timely, fair priced and great staff! Will always recommend for both Service and Sales! More

My brakes were shot. James saw me for an immediate service appt. Really thankful they were able to give me new brakes right away James saw me for an immediate service appt. Really thankful they were able to give me new brakes right away More

Time to re-instate shuttle service. Aside from its lack, no problems with the service. Aside from its lack, no problems with the service. More