Mini Mont Royal

J ai été agréablement surprise du service à la clientèle. Jeunes et avenants j espère que ça va être comme ça une fois la vente effectuée

Exceptionnal service in a great ambiance. Where made comfortable from the moment we walked in. Special thanks to Jonathan, Brian and Violette for their awesome service .👍

Received a call from Sales inviting me their VIP sales Promotion. I have previously purchased three Minis from this dealership over the past 13 years and I expected similar service to what I previously experienced . Unfortunately, when I was quoted the value of my trade in , it was like a SLAP IN THE FACE!!! I was offered a trade in value which was $8,000-$10,000 below market price for a similar vehicle. DISCUSTING!!! My trade in is in impeccable shape and the reason that I received from Sales for the low evaluation , your mileage is high!!! I will never deal with this dealership anymore and I suggest you all beware!!!

Excellent service. Anthony Zeffino, my salesrep is fantastic. Super patient and always available, phone or text. He is very patient and a great listener. He knows his product, explanations are very clear and i recommend him any day! Stephanie Laporte was also super helpfull and gave great advice for the window tinting:) Violette Kwok was great in explaining car features again before i left. The dealership is close and people are friendly. I love my mini!! Thank you Anthony, Stephanie and Violette! Great service!

Thank you for the perfect experience! John, Benjamin, Anthony, Stephanie and Violette, you are the best! Merci beaucoup pour votre gentillesse, vos précieux conseils et votre accueil chaleureux. J’ai beaucoup apprécié votre accompagnement dans l’acquisition de ma nouvelle Mini.

Excellent service Friendly stuff they Listen to your needs and make sur you get the maximum of it I’ll recommande them with no hesitation

I had the pleasure of dealing with the nicest sales people at Mini car dealer, they were very helpful, informative and pleasant to work with even after my purchase. Thank you for a very pleasant experience.

Bad customer service!!! I will never ever go back there again!!!! Arrogant employee! I rather travel longer distance to service my car than deal with ignorant people!!!

NEVER BUY A CAR FROM THIS DEALERSHIP!! Not only when I bought the car they “forgot” to mention some details and defects the car came with but they promised me to repare some of the defects on my next service. Even though I have an email stating this, they refuse to recognize anything they said and wrote in the past. Worst customer service I’ve ever received.

I have called the dealer several times for 2 different problems, I still haven't been able to talk to anyone over multiple months. I need to change my bank info and the people in the finance department never ever answer their phones, sometimes there is not even a voicemail and when there is one they do not return your call. They also gave me a demo car with used tires that were finished after 32 000 km. I left messages everywhere, no one ever called me back and the receptionist is rude! My car is due soon and I am not taking another car at Mini Mont-Royal