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Merchants Auto
Hooksett, NH
1,956 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,956 reviews
May 22, 2024
Merchants auto is great. I had an awesome experience. I would definitely recommend them and would go back in the future. I had an awesome experience. I would definitely recommend them and would go back in the future. More
by LUKE.GALLAGHER73
Verified Customer
Helpful May 22, 2024
Very poor experience. I purchased the vehicle over 2 weeks ago and still haven't received it. Communication has been lacking and I've had to take time out of my day to mak I purchased the vehicle over 2 weeks ago and still haven't received it. Communication has been lacking and I've had to take time out of my day to make multiple phone calls to get any information. What's worse is that it doesn't seem to matter to them. More
by brittainelectric.me
May 22, 2024
It's been 3 weeks since my bank sent them the money and I still haven't recieved the vehicle. It's currently looking like I won't receive it until week 4, hopefully before I have to make my first payment C still haven't recieved the vehicle. It's currently looking like I won't receive it until week 4, hopefully before I have to make my first payment Communication has been non existent unless I'm the one making phone calls to follow up. Now that they have my money they seem to have no interest in getting me the vehicle in a timely manner or communicating with me. Horrible experience and I wouldn't recommend purchasing here at all! More
by brittainelectric.me
Employees Worked With
May 22, 2024
Just purchased a ProMaster, all online, hasnt received it yet but the process was wonderful, especially with the finance manager Danielle Blanchette. yet but the process was wonderful, especially with the finance manager Danielle Blanchette. More
by wally_awar
Employees Worked With
Danielle Blanchette
May 19, 2024
It was a great experience and I was treated well I told my friends to go their and get a car. I did. my friends to go their and get a car. I did. More
by miketurgeon19
Employees Worked With
May 19, 2024
Damian was great and very helpful at getting me into a vehicle and answering any questions I had during the process. vehicle and answering any questions I had during the process. More
by erichill07
Employees Worked With
May 19, 2024
My experience was amazing, very polite, very courteous, very outstanding.. this is the second car, I have bought at merchants .. I would highly recommend this place to everybody very outstanding.. this is the second car, I have bought at merchants .. I would highly recommend this place to everybody More
by Sportcoupe1993
Employees Worked With
May 18, 2024
Amazing,Kind, Patient Salesman! Provided me w/ nothing less than world class customer service in everyway. Provided me w/ nothing less than world class customer service in everyway. More
by SK
May 18, 2024
Very kind ans helpful he went above and beyond to make sure our needs were met and my wife and I were happy I would definitely recommend them to anyone looking to get a new car! sure our needs were met and my wife and I were happy I would definitely recommend them to anyone looking to get a new car! More
by Brandon
May 16, 2024
I refuse to write upon command shassdfg hggfsa qr tttrre adfģh zxcbbm lļĵ poiuy 00998776 adfģh zxcbbm lļĵ poiuy 00998776 More
by bradg1
