Meadowvale Honda

Worst customer service experience I went into this dealership today to look at a car and their customer service is horrible! First: I walked in and was told to be seated and wait fo I went into this dealership today to look at a car and their customer service is horrible! First: I walked in and was told to be seated and wait for a salesman to come. That was fine, but 40 MINUTES went by and nobody came. Then I went back to reception to find out what the hold up was and they had completely FORGOTTEN to even reach out to a salesman. At which point they called someone over - wow! Second: Somebody had left their car parked in front of mine which was okay because there was construction in the parking lot. But when I was ready to leave, they couldn't seem to find who it was. They started paging across the dealership for someone to come and move the car, nobody came. I was waiting for 1 HOUR!! And then lady who had parked her car in front of mine was out for a test drive and she came back and she told me that she had left the keys with RECEPTION in case somebody needed to get out because her car was parked in front of mine. Reception was so CLUELESS about the fact that the woman had left the keys with them in case her car needed to be moved. When I spoke to the lady she also told me that she heard the call over the speakers and she told the salesman that she wanted to go and move her car but the salesman said DON'T WORRY ABOUT IT! WOOW!!! This is insane!! I was at that dealership for a total 3 HOURS just to test drive one car!! This is such horrible service. Unless you know the salesmen there, you won't ever get the help that you need. I would recommend staying away from this place!!!! More

Worst car buying experience ever.. scammers. Be very careful when you enter into this dealership. Sales persons are like vultures at this place always try to trick you with all their xx and at th Be very careful when you enter into this dealership. Sales persons are like vultures at this place always try to trick you with all their xx and at the end of the day they will sell you a xxxxty base lx with a premium price and all the add on craps like anti theft, fabric and rust protection and undercoating, platinum shield and all kinds of xx. That's the sales part and the moment when you enter that financing office, there is another vulture sitting and waiting for you to rip you off even more.. Basically, he will tell you ohh they have to run your credit check and it will take one or two days to process just to make you feel useless and show that they are doing mercy on you by approving you!! When I went to buy that car, my credit score was well above 750. Two days later I got an email and a call from them sharing the good news that ohh your financing application went through and you will get your car !! It was all xx from beginning till the end. Never buying car at this dealership again. ZERO STARS! And yes, they will beg you to give them five stars once you get a survey email from Honda manufacturer after the deal is done. No ethical and professional practice at all! More

Poor sales and service customer service.Do not value ur time Poorly trained staff, not helping mentality.Do not want to solve the issues at first place.Di not even think of going back or recommend this place to Poorly trained staff, not helping mentality.Do not want to solve the issues at first place.Di not even think of going back or recommend this place to anybody. More

Bad customer service with Loy Very very bad customer service. I already spent 2 hrs and got nothing. I was discussing my deal that is 2 new civic ex with Mr. Loy. 6479796775 i am v Very very bad customer service. I already spent 2 hrs and got nothing. I was discussing my deal that is 2 new civic ex with Mr. Loy. 6479796775 i am very unhappy with his service my point was to get a paper where i can see the price of the car so i can think about that car by comparing money but Mr Loy told me that you can come only that day when you want to buy a car. In addition towards that he told me that i am very lucky that i have got a test ride otherwise in other places they are not offering test drive. So my question is this is how you treat your customer At least you are not giving a price paper. I will make sure that any of my family member will not buy a car from your branch. More

Great Customer Service Experience I just wanted to thank Meadowvale Honda for the excellent, professional and outstanding service they provided to me during my visit. I seen a vehicle I just wanted to thank Meadowvale Honda for the excellent, professional and outstanding service they provided to me during my visit. I seen a vehicle that I wanted online and made contact with the dealership right away. I was connected with two great employee that were was very dedicated, empathetic, extremely knowledgeable, paid attention to detail, had great communication skills and who were very positive which made my experience better that I expected. Meadowvale Honda met all my needs and provided excellent customer service. I am very happy with my new car and will definitely recommend future clients to your Honda location and request for the two employees that went over and beyond to help me. Thank you Meadowvale Honda :) More

Excellent I purchased Honda civic with Meadowvale Honda. Meadowvale Honda all staff knowledgeable, helpful, and friendly,Awesome customer service. I highly reco I purchased Honda civic with Meadowvale Honda. Meadowvale Honda all staff knowledgeable, helpful, and friendly,Awesome customer service. I highly recommend Mr Mudassar Shah. Had the excellent experience with Mr Mudassar Shah. The deal I received on my Honda civic was unbeatable I will definitely be doing future business with Meadowvale Honda. More

Worst experience Worst customer service, had two bad experiences in one month. First one I was changing the bumper and When I received the car they asked me to pay and Worst customer service, had two bad experiences in one month. First one I was changing the bumper and When I received the car they asked me to pay and after I paid the money I found out that it is not fixed they didn’t touch the bumper. And today I have a problem with my gear and the customer service is so unprofessional. frankly they have an attitude problem. More

Dismissive managers, inaccurate numbers, 5 trips to get part Ordered parts, twice I was told they would be there for sure they were not on the second trip out I asked for a discount for my time and loss of a day Ordered parts, twice I was told they would be there for sure they were not on the second trip out I asked for a discount for my time and loss of a day with out my car. The parts guy told me that's NOT how it works and turned his back to me as I was speaking to him. 2 hours later after seeing 4 managers I got a 20% discount. Problem was it was actually only 11% had to go back for the other 9% may have been an honest mistake but they are sloppy and their attitude horrible. They are only concerned with how much money they can get out of you. More

Terrible experience. Terrible Customer Service. They do not follow up during the negotiation (Lack of communication). They made mistakes with documents. Charged me for se Terrible Customer Service. They do not follow up during the negotiation (Lack of communication). They made mistakes with documents. Charged me for services I didn't approve. Overall a terrible experience. Waste of time. I do not recommend buying from this dealership. Unprofessional dealership. They do not commit with timelines. More

Excellent Service I recently purchased a Civic and had one of the best experiences of my life. Vijay was very polite, intelligent, and helpful when assisting me during I recently purchased a Civic and had one of the best experiences of my life. Vijay was very polite, intelligent, and helpful when assisting me during my purchase. He understood everything I was looking for and brought forward everything I wanted. I would highly recommend Vijay and would definitely purchase my second vehicle through him. Thank you for being an amazing sales representative and giving me everything I asked for! I love my new car! More