McKinstry Chrysler

I have purchased a number of vehicles here...I have always been satisfied with my deals and can't say enough good about the service tha I have received. Both the Service Manager Larry and the Service Advisor Heather have always treated me very well and have resolved any issues I had quickly and have always lived with their estimates. I don't understand the negative reviews other than to say I guess "you can't please everybody" no matter what you do. Great dealer, great staff...highly recommend!

I have took my vehicle here numerous times, it's the only dealership near us to deal with our dodge issues and I would NOT recommend taking your vehicle here, Larry is very unprofessional and mechanics inexperienced. I waited a month to for a error Larry did to my truck that was stupid and had to argue for them to fix for free. They waited for warranties to end before noticing a lot of problems with my truck so they could charge a unbelievable price compared to other shops. This place is a rip off! Do not buy a vehicle here! Dryden should be ashamed to have a dealership like this.

Brutal customer service. Larry is a absolute moron, service manager, to deal with. I have brought my truck to them several times and have never had it fixed on the first time, let alone the second or third times. The salesmen are friendly enough but they seem as though they would sell their souls to the devil to make a deal. The motto is "where the service of excellence continues" and it is crap. Don't buy or have your vehicle service there under any circumstance. After 2 years of ownership of a Ram I have given up and bought another truck.

The whole point of fixing something is to make it work better, not worse. We got Jeep througj another dealer, but had to take it here because the engine blew at 55k under warranty. Took them two months to fix (the best part of summer, of course). We are still finding stuff that was brokenby them; the heat shield is broken, wires werent secured, nuts amd bolts were loosely hand-tightened.. xxxx thing is still broken (no longer under warranty, of course). Disgusting. We love Jeeps but will never buy one again so long as we live here and have to deal with these xxxxxxx.

All sounds good when you walk in with the money but once you are stranded by the junk they sell your screwed. If you buy used before you do save yourself many trips to the dealership pay for an estament at another dealership you will know what i mean. I bought a Journey there please review this car before you make the mistake like i did. When i came home the day i bought mine it needed all new brakes rotors calibers struts key fob new radio Ac worked like shit no heat in winter. Worn out odd ball tires and many no starts. Bought a 2009 ram crew asked if was as hard on gas as the 360 i had and was told by the salesman no way it will be much cheaper. What a lie 12mpg highway 8mpg town one week after safety needed new wheel bearings,roters brake pads leaky brake lines leaking tranny lines broke HVAC damper doors, They couldnt even fix a tire moniter light i had to leave the dealership and go to dryden GM for them to fix it great guys there. These are only my problems how ever i talked to many others that had the same problems. STAY AWAY

Had an amazing experience with McKinstry. Got an excellent used truck. Friendly knowledgeable service. Liked it so much traded in our car as well. Thanks again!

Bad rating because the cars i bought were lemons nothing but problems. asked to return the car the next day and was declined they got my money and dont care anymore. i also bought a truck shortly there after that needed a about 3000.00 in repairs after they safety it. i tell everyone about this and ask them to pleas not shop there as you will be one your own after the line is signed. i will never shop there again in my life.