Mazda Gabriel
Montréal, QC
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85 Reviews of Mazda Gabriel
Bunch Of Crooks. Dishonest dealership!! AVOID. I brought my Mazda CX-30 in for a TPMS warning light after installing winter tires. The service advisor told me it Dishonest dealership!! AVOID. I brought my Mazda CX-30 in for a TPMS warning light after installing winter tires. The service advisor told me it would take 2-3 hours to diagnose and that if the issue was simple (like just needing air), there would be no charge. 30 minutes after I left (having spent money on an Uber home), they texted that the car was ready. I took another Uber back. They then charged me a $45 diagnostic fee to tell me my steel winter rims don't have TPMS sensors - something ANY technician can see in literally 30 seconds just by looking at the wheels. They broke their promise of no charge for simple issues. This wasn't a diagnosis - it was a visual observation that required zero work. They wasted 2+ hours of my time, cost me Uber fees both ways ($40), and charged me for information they could have provided in 5 minutes over the phone or at the service desk. This is dishonest business practice. They make promises they don't keep and charge for "diagnostics" that don't exist. Save yourself the time, money, and frustration - go literally anywhere else. And especially avoid Valentin Ojovan. He was the advisor. More
Always exceptional service at Mazda Gabriel. Sylvan Lemire in the service department is the best service manager. My car is always ready to pick up on time. Sylvan Lemire in the service department is the best service manager. My car is always ready to pick up on time. More
Gabriel Mazda St. Jacque has very professional service staff and a very helpful service manager. Even though there has been several software recalls on the CX-90 the t Jacque has very professional service staff and a very helpful service manager. Even though there has been several software recalls on the CX-90 the team is on top of getting the updates into the vehicle. More
Appointment was on time, the staff was very frienfly and accomodating, they clearly explained problem, and and were able to answer all my questions.. accomodating, they clearly explained problem, and and were able to answer all my questions.. More


