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Mark Wilson's Better Used Cars - Service Centre

Guelph, ON

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74 Reviews

74 Reviews of Mark Wilson's Better Used Cars - Service Centre

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March 28, 2021

Very happy with my purchase of used Nissan. Took it to Nissan for inspection - absolutely no issues. Salesman was very professional and helpful. COVID prevention excellent. Shari in financing was great to More

by Annie_em
Recommend Dealer
Yes
Employees Worked With
Sam Belanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shari Macquarrie
January 25, 2021

I highly recommend this dealership, Geo went above and beyond for us during this pandemic and his mask etiquette and social distancing were great and very much appreciated. More

by sbgreg
Recommend Dealer
Yes
Employees Worked With
Mike Geofreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear that you had a great car buying experience during this time. We hope to have the pleasure of seeing you again!

September 22, 2020

Bought a Chrysler 300 from Trevor in August, took delivery on August 29, it was the best experience I ever had at buying a vehicle. Engine light came on Sept. 5, called & Joe gave me an appointment More

by Gourlay
Recommend Dealer
Yes
Employees Worked With
Joe, 30 day warranty service, Trevor Hart
Sep 23, 2020 -

Mark Wilson's Better Used Cars responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Mark Wilson's Better Used Cars.

May 21, 2020

Had great experience.Trevor was my sales man he was awesome on getting everything ready for me and delivered my civic to the house will recommend Mark Wilson's to my family and friends. More

by Stephanie Boomer
Recommend Dealer
Yes
Employees Worked With
Trevor Hart
Jun 18, 2020 -

Mark Wilson's Better Used Cars responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Mark Wilson's Better Used Cars.

May 14, 2020

We were very happy with the service provided by Trevor (Sales Rep.) and Jaclyn (Finance Manager). It was a very different process purchasing a car while under the restrictions brought on by the pandemic, More

by stephanie.mulig
Recommend Dealer
Yes
Employees Worked With
Trevor Hart, Jaclyn Laquinto
Jun 18, 2020 -

Mark Wilson's Better Used Cars responded

We appreciate your kind feedback on Mark Wilson's Better Used Cars and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

December 27, 2018

Very helpful and willing to answer all quesiton When I called and left message Joe called me back withing the hour. Very accommodating and got me in ASAP. Everyone was very helpful and knowledgeab More

by kpoulos0
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fonescea and Joe (Head of 30 service department), Shari Macquarrie, Joeseph Fonescea, Donny Lachance
Jan 02, 2019 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear our team was able to provide you with a great car buying experience. We hope to have the pleasure of seeing you again soon.

December 20, 2018

Questionable service My experience with Wilson's sales department was great. However, I would not recommend taking your car there for service. After only one visit, the d More

by coccosandra7
Recommend Dealer
No
Employees Worked With
Jeff Botter, Trevor Hart, Donny Lachance
Dec 21, 2018 -

Mark Wilson's Better Used Cars responded

We do appreciate the kind words about your purchase and financing. Your candid observations about the areas for improvement are also valued as we always strive to give an awesome experience. The extended warranty that you purchased is a comprehensive warranty that mimics the manufacturer's warranty. Our understanding is that the repair was minor in nature and was less then the deductible. Please be assured that you have a warranty that provides excellent peace of mind. We would like to discuss with you the diagnosis of your mechanic and the repair bill if there was one. Please contact Kim at 519-836-2900 We look forward to the opportunity to make things right for you. Wilson's Management

December 19, 2018

Exceptional The entire process from sales to after sales service has been very good. Sam being helpful in closing the sales, Finance department in doing the pape More

by sanjitjames
Recommend Dealer
Yes
Employees Worked With
Sam Belanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Botter
Jan 02, 2019 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear our team was able to provide you with a great car buying experience. We hope to have the pleasure of seeing you again soon.

December 19, 2018

Simply awesome !!! Based on my experience, Mark Wilson sales and service both awesome and utmost professional...very much impressed...My best experience with used cars e More

by Mayukh
Recommend Dealer
Yes
Employees Worked With
Joeseph Fonescea, Donny Lachance
Jan 02, 2019 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear our team was able to provide you with a great car buying experience. We hope to have the pleasure of seeing you again soon.

December 06, 2018

service department was pleasant and efficent I arrived 1 hour earlier than my appointment, not expecting to be served early. I was quite surprised to be handed my keys 30 minutes after I had arri More

by pam.zubaty
Recommend Dealer
Yes
Employees Worked With
Dave Earley
Dec 07, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you had a great Service experience with our dealership and hope to see you again :)

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