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Mark Wilson's Better Used Cars

Guelph, ON

4.7
1,838 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,838 Reviews of Mark Wilson's Better Used Cars

May 05, 2017

Simple and Easy We already knew what we wanted when we came in. Everyone we dealt with was friendly, they told us exactly what we needed to know without any unnecessa More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Lisa Headley
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Shannon Thank you for your five star review. We are happy to hear you your experience was a positive one and we could work out the pick up date and time to your convenience.

May 05, 2017

Fixed in fast and friendly manner I purchased a vehicle resently at WIlson's and brought my vehicle in for an oil change. I had recently noticed the drivers side window was loud and cl More

by mcampbell5477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gallucci
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Thank your for your review. We are pleased to hear from customers their satisfaction with our customer service department and that everything was worked out.

May 04, 2017

Stress-free I went in on a Friday knowing which two cars I wanted to look at from having searched their website. Rod brought me to the cars and I test drove both More

by Julie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Sarah Breese, Karlee McDonald
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Julie Thank you for your great review. We are thrilled to hear your purchase process went very well and we were able to get you into the car for you. Thank you for your future recommendations of Mark Wilson's.

May 04, 2017

low pressure and friendly Rod was pleasant and low-pressure. Being in marketing myself I appreciated that. There was a bit of up-sell attempted at the finance step but not more More

by Q
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Jeff Botter, Cheryl Bauer
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for your review. We appreciate your comments thank you.

May 04, 2017

Mazda My experience at this dealership is awesome the moment you step in you can feel the warm welcome and the great customer service that they deliver hass More

by devonwilliams26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stu Jeffery, Alexa Welsh, Lisa Headley
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Devon Tank you for your wonderful review. We are thrilled you found your experience was awesome from start to finish.

May 03, 2017

Professional, friendly service. A fantastic experience from the time we walked in the door until we picked up our vehicle. Rick Knight provided expert advise, showed us several vehi More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Culling, Rick Knight, Cheryl Bauer
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Randy Thank you for your review. We are very happy to hear your experience was excellent from start to finish.

May 02, 2017

Customer Service Nightmare They don't return calls when you leave messages. I have found all departments have this issue. Communication is lost between departments. The left han More

by Devist8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl Clarey, Stu Jeffery, Tony Gallucci
May 17, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for your review. We are sorry your experience was not good. Please contact our Sales Manager Neil P. to further discuss your concerns. Please contact him at Tel: 519-836-2900 or Email neilp@shopwilsons.com

May 02, 2017

Great place to buy a car. We were surprised by the large selection of vehicles. Everyone was friendly and helpful. I found I was dealing with too many different people and so More

by carshopping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverlee Boettger, David Miller
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for your review. We are happy to hear you felt the staff were friendly and helpful and you enjoyed our large selection of vehicles.

May 02, 2017

Top not used car dealership! Friendly and helpful staff. Hassle free environment with great quality used/to practically brand new cars. We've bought two cars here now. Marko has b More

by sboychuk006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Velkovski, Karlee McDonald
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for your review. It is especially wonderful to hear good things from a second time customer. We are happy to hear you found a great selection of quality cars and a hassle free environment.

May 02, 2017

Quick and Simple Rick Knight was EXCELLENT. Found the vehicle I was looking for at an affordable price. Professional and friendly environment. Very helpful. It was a v More

by kristen.cufaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Rick Knight
May 06, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for your wonderful review. We are very happy to hear about your customer satisfaction and we were able to find the car you were looking for at an affordable price.

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