Mark Wilson's Better Used Cars
Guelph, ON
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1,876 Reviews of Mark Wilson's Better Used Cars
Vehicle Purchase To say I was impressed would be an understatement. I am an individual who appreciates and looks for exceptional customer service and I received just t To say I was impressed would be an understatement. I am an individual who appreciates and looks for exceptional customer service and I received just that on every level of my purchase experience. More
Bought a car.....car sold out from under me.. Bought a car....sold out from under me.....bought another car.....was leaving work in the middle of a thunderstorm....turned on wipers.....wiper broke Bought a car....sold out from under me.....bought another car.....was leaving work in the middle of a thunderstorm....turned on wipers.....wiper broke right off ON the drivers' side,,,,, was assured EVERYTHING had been checked over......this is a synopsis of my experience....... More
Beautiful new van We got exactly what we wanted. We have had the van for 1 now, and are as happy with it now, if not more so. I find haggling stressful, and preferred t We got exactly what we wanted. We have had the van for 1 now, and are as happy with it now, if not more so. I find haggling stressful, and preferred to use a lot that doesn't do this, rather just offers the vehicle at a fair asking price (we researched other locations, and the price compared well). We would use them again for another vehicle. More
Excellent dealer I highly commend Mark Wilson's Better Used Cars. I found their ad online and Michael Fonseca emailed me promptly. In all my dealings with him, he was I highly commend Mark Wilson's Better Used Cars. I found their ad online and Michael Fonseca emailed me promptly. In all my dealings with him, he was straightforward and informative. Never I'd I feel pressured or manipulated. I visited a new car dealership where that was exactly what happened--I even had trouble retrieving my key to leave as they tried to 'sweeten the pot' with items I didn't want to keep me there until I bought the car. Compared to these old-school sales practices, Wilson's was a breath of fresh air. Everyone I dealt with, from the receptionist to the delivery specialist, was professional and helpful, even though it was very busy. When my insurance confirmation wasn't in the file, Nicole called them and had them email it so she could immediately print it out for me. Thanks to all! More
Fantastic and easy My experience was awesome. Everybody was really nice and helpful and they made it extremely easy and smooth sailing to buy my vehicle. I would definit My experience was awesome. Everybody was really nice and helpful and they made it extremely easy and smooth sailing to buy my vehicle. I would definitely recommend Wilson's to friends and family. I am very impressed with the service I received. More
Simply a great experience My husband and I are very pleased with the experience we have just had at Wilsons. Our sales rep Ryan Mercer was very knowledgable, professional and f My husband and I are very pleased with the experience we have just had at Wilsons. Our sales rep Ryan Mercer was very knowledgable, professional and friendly as we were looking at different vehicles. We came across a beautiful blue colour Chev Equinox and knew that was the one we wanted. Ryan was very helpful setting things up when we came to pick it up and reassured us that if we needed help with anything after we left or in the weeks ahead to just give him a call. More
Great selection, friendly service, happy customer Had an extremely positive experience buying at Mark Wilson's Better Used Cars last week! My test drives were easy to schedule, the vehicle quality was Had an extremely positive experience buying at Mark Wilson's Better Used Cars last week! My test drives were easy to schedule, the vehicle quality was exceptional, and Mike was great to work with in sales. Extremely knowledgeable and friendly staff made my decision easy! The finance side of things was easy and quick as well, no high-pressure upsells, and I happily left with a great car at the end of the week! Every step of the car buying process here was low stress and I happily recommend them! More
Great Service all around Have always received great service with the last 4 cars I purchased. I have to say this most recent purchase was probably by far the best. Shari r Have always received great service with the last 4 cars I purchased. I have to say this most recent purchase was probably by far the best. Shari really worked her magic and got me an amazing finance option. Thank you Shari!! More
Awesome Experience! Went in looking to purchase my first vehicle and was lucky enough to run in to Rick. He was very accommodating, friendly, and wasn't too pushy. He a Went in looking to purchase my first vehicle and was lucky enough to run in to Rick. He was very accommodating, friendly, and wasn't too pushy. He allowed me to test drive all vehicles i requested, provided honest feedback and didn't try to unnessaesarily pull me out of my budget. Very helpful! More
Excellent service! Mark Wilson's was great! We had an appointment but we had made a mistake and came a day earlier. They were very considerate and found us another sale Mark Wilson's was great! We had an appointment but we had made a mistake and came a day earlier. They were very considerate and found us another sales person right away. We picked it up and were in an out of there in less than 15 minutes. More











