Mark Wilson's Better Used Cars

Our new to us car shopping We were received with open, patient arms once again. Gus was extremely helpful in finding what we needed. The reason why this is our third purchase fr We were received with open, patient arms once again. Gus was extremely helpful in finding what we needed. The reason why this is our third purchase from Mark Wilson's and will not be our last. Highly suggest anyone to drop by to check their inventory of quality vehicles. More

Makes car buying fun and stress free I had a car accident and my car was totaled. I came here and test drove a couple cars. Rod was fantastic to deal with from the test drive to the fina I had a car accident and my car was totaled. I came here and test drove a couple cars. Rod was fantastic to deal with from the test drive to the final sale of my car. He always had a smile on his face and went over and above to make sure I was happy. NO pressure sales and very knowledgeable. Financing team made the purchase easy and no hassles whatsoever. Bit of a hiccup with the nav system not working but they made sure I was put in touch with a local dealer who will be making the repair at no cost to me. I would recommend buying a car from Rod at Wilson's. More

Poor customer experience Took 20 minutes before I could talk to someone about buying a vehicle. Usually the dealers can't wait to jump down your throat at other places. So rig Took 20 minutes before I could talk to someone about buying a vehicle. Usually the dealers can't wait to jump down your throat at other places. So right away, it started off bad. My dealer just let me ask what I wanted, and pretty much drive the relationship, which was fine. I was able to take it home - I live close, and show my wife. I bought it later that day. Completing all the paperwork to start the purchase seem like it took a long time. Maybe after being there for four hours, my perception was off. I then talked to the finance person. He accidentally took both my current vehicle's and my trailer's ownership, tore the trailer ownership and gave it back to me. I didn't notice, and neither did he. When I tried to sell my current car a few days later, I couldn't. I had to buy a new ownership to complete that transaction. I also tried to get my vehicle complete date moved up a day or two, but they wouldn't budge, even though I didn't ask for any extras. When I finally picked up my vehicle, I was given a folder, which had my previous vehicle ownership! Even though I had called and asked where it was, they said they didn't know. The very next day, on my way to work in traffic, the breaks were squeaking horribly. I suspected they were not releasing fully, maybe caused by the parking brake not working well. I took it in a few days later. They said they didn't find anything wrong! Fortunately, their taking it apart and reassembling seemed to have fixed the issue. Hopefully permanently. I feel this should have been something that could have been found, had they done a proper inspection of all systems. I'm putting this down as a "would recommend", but not without clearly explaining my experience. More

Well done Rick! Rick was wonderful in helping my husband and I purchase our new vehicle. He always greeted us with a lovely smile and answered all of our questions. Rick was wonderful in helping my husband and I purchase our new vehicle. He always greeted us with a lovely smile and answered all of our questions. Bravo Rick, keep up the great work! More

Very professional and knowledgeable staff Ryan and the rest of the staff were professional, knowledgeable and friendly. I wouldn't hesitate to recommend family and friends to Mark Wilson's. Ryan and the rest of the staff were professional, knowledgeable and friendly. I wouldn't hesitate to recommend family and friends to Mark Wilson's. More

Professional I will be back! Thanks so much for your professional staff and service. A pleasure to do business with. We were treated like family. Thanks again! I will be back! Thanks so much for your professional staff and service. A pleasure to do business with. We were treated like family. Thanks again! More

Great Overall Expirience. Went to Mark Wilson's looking for a specific vehicle, the sales representative helping me was great in answering all my questions, made the deal easy. Went to Mark Wilson's looking for a specific vehicle, the sales representative helping me was great in answering all my questions, made the deal easy. More

Salesman was very helpful and not pushy, would recommend him Everyone at dealership was helpful and Gus was very helpful in everything he did Would definitely recommend him to others, he also helped set up our Everyone at dealership was helpful and Gus was very helpful in everything he did Would definitely recommend him to others, he also helped set up our Bluetooth More

Overall a good experience but there were minor hiccups. Miguel was excellent, very friendly and able to answer all our questions. He had the car ready for a test drive as soon but there were minor hiccups. Miguel was excellent, very friendly and able to answer all our questions. He had the car ready for a test drive as soon as we arrived and told us the best route. He even got us a better deal on the car. We dealt with David regarding finances. There was an issue following initial paper work with communication and distribution of responsibilities/duties. Recommend finalizing everything before leaving the dealership because if you want to make a change, getting in touch with the right person via phone or email can be a hassle. We addressed this when picking up the car and thought our complaints were handled quite well by Alyssa (who was filling in from another department) and the manager. More

Meh poor overall Certified car did not have functional headlights. Promised to touch up paint and it was not done. Tried to sell useless rust protection gadget. Perhap Certified car did not have functional headlights. Promised to touch up paint and it was not done. Tried to sell useless rust protection gadget. Perhaps if I were to have bought a more expensive car theyd have taken better care. Not impressed in the least. More