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Mark Wilson's Better Used Cars

Guelph, ON

4.7
1,838 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,838 Reviews of Mark Wilson's Better Used Cars

November 23, 2017

The best service I had the best experience at Mark Wilson juila is the best she went above and beyond for me always there with answers I needed. More

by sakfolkerson35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Teles, Julia Kueber
Nov 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this awesome review! We are so happy to hear that Julia gave you such an excellent experience! Congrats on the new car and we hope to see you again!

November 23, 2017

How every car dealership should be. Mark Wilson's dealership has redeemed all past horrible experiences with car dealerships. Was a real pleasure dealing with Marko V. He was very accomo More

by nslumasag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Velkovski, Sarah Breese, Hailey Herman
Nov 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for sharing your experience! We are so happy to hear that Marko was able to provide you with exactly what you wanted out of a car buying experience! We wish you safe travels in your new car!

November 23, 2017

Overall good, small details were frustrating The car is good. Everyone we dealt with was friendly. It felt like we waited a long time for certain things. We were left alone for over 30 min betwee More

by Lcianfrini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Gus Carayannis, Hailey Herman
Nov 28, 2017 -

Mark Wilson's Better Used Cars responded

We would like to thank you for your recommendations and for this review. Our team of professionals is dedicated to providing you and everyone else who visits Mark Wilson's with only the best there is to offer. We wish you safe travels in your new car!

November 22, 2017

Easiest Purchase ever! Fastest too! Everyone was very friendly, knowledgeable and professional. They only showed me cars that fit my criteria, gave me a fair value for my More

by lighthouse477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverlee Boettger, Jeff Botter, Hailey Herman
Nov 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We are pleased to hear you enjoyed your experience with us! Enjoy your new car!

November 22, 2017

Very helpful This was my second time buying a car here. They were very helpful, made good suggestions, weren't pushy at all. They were very straightforward about e More

by elizabeth.irwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, miguel juan, Nicole Hoover
Nov 27, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We strive to give all our customer the best car buying experience possible and it seems we accomplished that with you! Enjoy your new car!

November 21, 2017

Excellent customer service! I was most definitely happy with my experience at Mark Wilson's. Excellent customer service!. A big thank you goes out to Alexa Zaiser she was amazing More

by jason kissoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh
November 21, 2017

2016 cruze Was in a rush to buy a vehicle as I wrote my car off in an accident. Went in there knowing I wanted to buy a Chevy Cruze 2016 with low km and picked t More

by ericz89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, David Miller, Stella Roeder
Nov 22, 2017 -

Mark Wilson's Better Used Cars responded

Hello Eric, The whole Wilsons family thanks you for your purchase. It looks like you have overall had a very good experience with one exception I would like to address. With one of my Finance ladies off due to a loss in her family another offered to help her with her files. I realize everything can move fast when you are in a pinch (replacing a car) your paperwork was reproduced for your delivery. The Tire and Rim Warranty was in place and she really was at a disadvantage trying to help Shari out. While this warranty is a very good choice to have you protected in case of Tire or Rim damage I would happily cancel it and refund the monies. Feel free to reach out to me at Daveg@shopwilsons.com or call me at 519-836-2900 ext 230 and I will be glad to assist. Thank you once again for your business, it is our continued desire to offer every customer an Awesome Customer Experience! I hope you enjoy your new ride! Dave Gardiner

November 20, 2017

Awesome Walked in no idea how to get a car and they took care of everything and explained every step of the way. Super friendly staff willing to work with you More

by lucasblackmahovlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Harris, Nicole Hoover
Nov 21, 2017 -

Mark Wilson's Better Used Cars responded

Thank you so much for this great review! we are pleased to hear that Nicole and Ron provided you with such a great car buying experience! Enjoy your new car and we hope to see you again soon!

November 20, 2017

Great Service Very helpful during and after purchase; great customer service fixed all issues, Friendly service. Would totally recommend this place. explain every More

by ppf38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Velkovski, Nicole Hoover
Nov 22, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Mark Wilson's. We wish you safe travels in your new car and look forward to seeing you again soon!

November 20, 2017

6 Time Buyer In the past 15 years we have purchased 6 vehicles all with no disappointment. $200.00 discount for a returning customer is a little chinsey. Rod Sider More

by The Gostlin Family
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Jeff Botter, Hailey Herman
Nov 22, 2017 -

Mark Wilson's Better Used Cars responded

Thank you for this review! We appreciate all your business over the past 15 years! We are so happy to hear that Rod provided you with another excellent experience at Mark Wilson's! We hope you enjoy the new vehicle and we cant wait to work with you for many more years to come!

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